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Welcome to episode number 335 of the Mindful

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Marketing Podcast. Every December, I bring to

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you episodes of podcasts that I've been featured on as

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a way to share some of the work that I've been doing all year

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and to walk the talk. I don't record new

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episodes for this month and instead repurpose ones that I think would be

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very helpful for you. And this week, I am thrilled to share an

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episode from the ADHD-ish podcast for business owners hosted

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by Diann Wingert. I joined Diann to discuss one of my

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favorite topics, rethinking the way we use social

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media. In this episode, we dive into why chasing audience

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growth might be missing the point and how focusing on

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meaningful connections can completely transform your social media

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strategy and keep your sanity all while doing it.

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Diann and I talk about how our personal and professional lives intertwine

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with the way that we engage online and why it's okay to leave

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platforms that no longer serve you. It's a real and honest conversation

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about making social media work for you and on your terms.

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But that's not all. Let's tune into this episode for practical

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tips, candid reflections, and maybe a little validation if you ever

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thought there's gotta be a better way to do this. This is

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the ADHD-ish podcast. Let me know your favorite part.

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So Andréa, I have been wanting to have this conversation with you for the

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longest time because you have been doing social

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media, running a social media agency, commenting on social

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media, and producing lots and lots of your own content for, I think,

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a decade now. But something I've noticed is in the

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last couple of years, your perspective has

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been evolving. And most of the people

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that I follow on social media are still

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talking about audience growth, building an

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audience, the importance of drawing people to you

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and making an audience of them. But you have

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evolved into a perspective that if all we're doing

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on social media is creating an audience, we're

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missing kind of the point. We're missing the opportunity

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because there's so much more meaningful

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opportunity there that an audience doesn't hit.

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Can we talk about that? Yes. This is one of my all time

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favorite conversations. So thank you for having me on the show to talk about this.

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I actually think a story would work really well here, and it's the story

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of how I met my husband. Have I told you this before? This story, and

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I am not hearing it again. So I've been doing

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this professionally for 10 years, but I've been creating content online

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for over 20 years. And one

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of my projects was a YouTube channel that I would create.

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It was it was kind of like about my life sort of situation.

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And I collaborated with my husband on a video. He wasn't my husband

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at the time. I was collaborating with a lot of people at the time, and

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this to me was the beauty of the Internet. As a very

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introverted, quirky, shy gal in

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Atlanta, creating videos in my

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bedroom, in my mom's house as a, you know,

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university student, it was a very awkward time for me,

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and it felt like a very busy a great outlet for me. So fast forward

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a few years, I'm creating these content videos. I collaborate with my husband.

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We connected. I thought he was hilarious, and then we just kept

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talking. And the caveat to all of this is he lived in

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Toronto, Canada, and I lived in Atlanta, Georgia. So Mhmm. The power of

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the Internet brought us together, and that is the point to me

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of social media. And, like, fast forward 10 years later, we

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have, one kid with another on the way, and it's

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just like such a beautiful thing that came from one conversation

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that happened, you know, 11 years ago on

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in the social media. So I think the idea

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that social media, the result of it is

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to build an audience feels almost ego

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driven. Whereas the early days of social

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media felt more about connecting to one person,

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having one conversation. And so that's really what I've leaned

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into a lot of in the past couple years. When I think about the value

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of social media to me, it's meeting people like you. Right? Like,

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you and I met through through Exactly. Social media. And

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so that's really to me the value of it. It's not about

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audience, but it's about community. And community to me is a two way

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conversation, and audience is, you know, shouting it out with a

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megaphone. And you know what? This is so true, Andréa,

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whether you are on social media for as a

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content creator to promote your business, there

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are people who do this in a really skillful way where

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they attract people to them and the others

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are shouting at them, and they're probably running in the opposite

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direction. Why do you think so many people are

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still promoting this idea of creating an

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audience? Because clearly, there's media and then

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there's social media. And if there's social media,

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it shouldn't just be posting something and

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leaving it there. Like, get a billboard.

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Yeah. Right? There's supposed to be some sort of exchange. There's supposed

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to be some sort of back and forth. And what is the purpose of that

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connection? Right? Why do you think it's so

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still I mean, we're talking 20 years. 20

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years later, so many gurus,

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consultants, coaches, media coaches are still talking about

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audience. It seems perfectly obvious that there's

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a better way to make use of this technology.

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Yeah. It is. And I think it's human nature, and you probably know

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this more than I do. But, when I think about a different

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industry, like, take the health industry, health coaches talking

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about, you know, lose £20 in 20 days or whatever

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they're knocking out here. Right? Our brains are attracted

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to that instant gratification, and we're

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romanced by the idea of it. Right? We're like, oh, that sounds

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lovely. And I think social media can feel the same. It

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it sounds good on paper to go, I want 10,000

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followers. That's my goal. Right? That's my goal, 10,000 followers.

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It sounds great, but it's not sustainable. It's

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not healthy to chase that as an individual person.

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And I think it can be really detrimental to building connections because

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any connection you make is not enough. So, like,

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like with the health industry, losing 1 pound, it's not enough. You

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have to go to the 20. Or why are we even focusing on pounds anyways?

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Why don't we focus on living a healthy life? Right? So it's like those

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questions are a lot of the questions that I have for social media and

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marketing at large. It's, you know, really digging into

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why do we want audience growth in the first place? Well, because it's

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being sold to us as the the magical pill that will

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change everything about your business, when the reality

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is that little magical pill works for a half of a

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percent of people, and the rest of us are just giving money to the person

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who invented it, because it's a little bit of a snake oil situation.

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And I'm saying that as someone who deeply cares about social

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media. I'm very passionate about it. I love it as a tool

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for connection, but it's not about that shiny audience

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growth number at the end of the day. Girl, you are singing

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from my end book because truthfully,

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most of the people that I work with as a business coach

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have spent 1,000, sometimes

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many 1,000 of dollars chasing after and I use the

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same terminology you do, magic pill. Why?

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Because we're we are socially and culturally conditioned

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to want easy, fast, fun,

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basically, passive results

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that are gonna blow our mind and rock our world. So

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whether someone's selling us, you know, wrinkle cream or

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weight loss or, you know, dating

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advice, whatever it is, we are socially and culturally

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conditioned to expect it to be easy, fast, fun,

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ridiculously successful with almost no effort

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on our part. And even though we know in

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our minds, if it sounds too good to be true, it

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freaking is. We still fall for it

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because we have been trained to do so. And your brain gives you

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that little squirt of dopamine when you hit the

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buy now button. Then we have to

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justify what we've done with the sunk cost

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fallacy. Well, I have to keep doing it

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because look at how much money and time and energy I've already

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put into doing it. I have to keep doing it, which is why

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I think most of us have a relationship with social media that's,

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let's just say complicated. We love it. We hate it.

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We don't wanna be with it, but we can't leave it. And, you

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know, for something that was supposed to be fun, it

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sure feels like almost like abusive to so many people

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I talk to. Oh my gosh. Yes. I I often describe it as

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it it's, a toxic situationship. It's almost

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like that, you know, ex boyfriend who always comes

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calling back and but never quite lets you meet his parents,

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you know. Yeah. You're not you're not getting that close. And I do think

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social media is that way, because a lot

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of us just follow along with the whatever the app tells us to

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do Mhmm. And without really analyzing what their goal is. So

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let's take Instagram for instance. We log in. If you

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start creating an account, it's instantly telling you what to do. Put your

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photo here. Create your profile. Post here. Oh, look. You got

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engagement. Let's get more. Mhmm. And so we start chasing that

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because that's what the app tells us to do. We see everyone else doing it,

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so we keep doing that without stopping to think, you know, what's in

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this for me? Why am I doing this for me? How is this nourishing

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me? And so I think part of it is recognizing

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that Instagram, their currency is at your attention,

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and they're selling ads. So once we can, like, pull

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back, you know, the the Oz curtain and

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see the real person behind the curtain there, we

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can recognize that, oh, this is Instagram's goal. My

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goal doesn't have to be the same as Instagram's goal. So then we

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can ask the question, what is my goal? Why am I here? What

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benefit does that have this have on my personal life, my business life? And

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that can really be illuminating and help you decide how you wanna use the app

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instead of letting the app decide for you. And, you know, you're

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talking about really being mindful, intentional,

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strategic, And that requires a level of critical

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thinking and self awareness that we completely

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bypass when we're just following the

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herd, when we're just doing what everyone else is doing,

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when we're paying a course, a program, a coach

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to say, just tell me what time of day to post. Just tell

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me how many characters. Just tell me how many hashtags.

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Just tell me what length should my Reels be. And so

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many people are just desperate to be given a

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formula. Just tell me what to

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do. For me, when someone hires me to help them

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with their business and they say, okay, look, just tell me what to

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do, like word for word, and I'll do it. And I'm

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like, honey, I'm not for you. Because you're gonna end up

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with something that you hate because

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you had no investment

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in choosing it. Like, no, no, no, no, no, no. And I think that's one

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that you're absolutely right. We're just doing what everyone else is

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doing and what we think we're supposed to do. And we've been told it works

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without asking ourselves the most important questions.

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Why am I even here? What are my

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goals? How do I know when I'm reaching them? How

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do I feel when I reach them? How do I know when

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enough is enough? Will enough ever be enough? Like, we're

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just bypassing all that really important critical thinking.

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Yeah. And and it goes so much farther than social media as

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well. All of those questions are important in every aspect of our business.

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So, you know, when I think about revenue goals, for

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instance, chasing after that feels very similar to

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chasing after audience growth goals. You have to stop and ask

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yourself why, what's required to get there, and am

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I willing to do what's required to get there? So for

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example, I was looking at my data from this past

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year, looking at the post that worked really well. And,

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one of the post that worked really well was a a little bit of like

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a a trendy, you know, here's what's happening right now on TikTok. It's one

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of my highest viewed posts. Mhmm. And I thought to myself,

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I could absolutely go down this road. I could attract

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more quote unquote audience. Mhmm. I could bring in more people,

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but I don't want to be caught up in chasing

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the nuances of all the updates of all the

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platforms anymore. And just by releasing that, I'm,

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like, oh, I don't so I don't have to create content just because it

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performed really well for me. How about we create the content that really

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resonates with me and actually brings me the people that I want to work with,

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right, and not the people who are also constantly chasing all the

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updates and they're here today, gone tomorrow kinda thing. So it's

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it's kind of like diving deeper into the question of, yes, we can look at

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all of these data points and say, here's what works, here's what doesn't. But at

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its core, do you want to do that? Does it benefit the direction that your

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business is going? If you can't answer that question confidently, then

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it may not be the strategy for you. And that's what I found for

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me looking at this year. You have developed

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a tremendous amount of expertise in guiding people

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to do social media mindfully.

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Being on the right platforms for them, for

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their goals, for their values, using their talents in the way

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that they want to. And you have long said, because I've been a member of

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your membership, You have long said you don't need

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to be everywhere. You don't want to be everywhere. You

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will not show up skillfully everywhere. Like,

243
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don't do it. And I still did it.

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I would I was paying you to guide me and to lead

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me and to teach me. And you were very clear with everyone

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and you know, the Savvy Social Group. Don't

247
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try to be everywhere. It doesn't work. And I I realized

248
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that, wow, this is this level of conditioning

249
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and this level of fear and FOMO,

250
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and just a fundamental distrust in your own

251
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intuition Yeah. Is so pervasive. Like,

252
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I know better, and I still did it. Now you'll be

253
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happy to know that I did start pulling myself

254
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off of various platforms one at a time. But it was

255
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actually painful. And I think this is really quite perverse. And

256
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I'm I'm fessing up to this with you, because I

257
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know I'm not the only one. And I know that being honest and vulnerable

258
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about the things that we do as business owners helps other people

259
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to know they're not alone and they're not crazy. But

260
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it's it's such a powerful force

261
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that, you know, we're in business by ourselves. Many of us, small

262
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business owners, small agency owners, solopreneur, all the

263
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decisions rest on you. You are quite literally where the buck starts

264
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and stops. And we all think we're not

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doing enough. We're not doing the right thing. We're not doing enough of the

266
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right thing. And so having the presence of mind

267
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to be more intentional, to be more mindful, and

268
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to practice constraint, this is no

269
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small thing. Mhmm. Yeah. And it it's

270
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it's a huge decision to make. And when you said FOMO,

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that you nailed it. Because it it really does feel like

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being invited to a party, stepping through the door, and then going, I'm

273
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gonna leave early. Right? Before, you know, before the

274
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DJ even gets started or whatever the case may be. So it feels

275
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a lot like leaving a party before it's even started,

276
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and we feel like we're missing out on something huge. Because that's

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frankly what marketers have sold us is that you are gonna miss

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out if you don't participate in this platform.

279
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I'm a huge champion of people leaving platforms.

280
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I left Twitter this past year, ex formerly known as Twitter.

281
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Mhmm. And, I got a little flack for it from some of my

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marketing colleagues. And I was like, I just don't see a space

283
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here for me anymore. And frankly, I haven't for quite a

284
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long time. The transfer of ownership just was the nail in the coffin

285
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for me. So I think that feels like we have

286
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to justify it to not

287
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only the world around us, but to ourselves because we're missing out on something

288
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huge, when in reality, we're actually opening

289
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up more doors for opportunity. So one of the things my coach said

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to me, and I'm sure you say this to your clients as well, is what

291
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are you missing out on because you are

292
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committed to this other thing that is completely unsatisfying to you?

293
00:18:23,765 --> 00:18:27,545
Mhmm. Right? Like, what are you opting out of because you've opted into

294
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what I'm saying on Instagram or whatever it is that you're staying into.

295
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And sometimes removing the

296
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mental weight and the time commitment of being on that

297
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platform opens up so many other opportunities that you can then

298
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explore with that freed up time and mental freedom.

299
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And so I think that's part of it too is, you know, yes, we've been

300
00:18:50,815 --> 00:18:53,855
sold a bill of goods that we should be everywhere and be all thanks to

301
00:18:53,855 --> 00:18:57,520
all people. Mhmm. But it it's it's not possible. And the the

302
00:18:57,520 --> 00:19:01,280
brands that you admire who appear like they're everywhere typically

303
00:19:01,280 --> 00:19:04,800
have a team that's running it behind you. And usually a

304
00:19:04,800 --> 00:19:08,640
pretty big team. And some of them have a different team for each of the

305
00:19:08,640 --> 00:19:12,024
different platforms. So yeah, yes,

306
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objects, in this mirror may be closer

307
00:19:16,264 --> 00:19:19,705
than they appear, or they may be a lot further away and

308
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have no bearing on you and your micro

309
00:19:23,120 --> 00:19:26,880
business or micro agency. I wanna swing the

310
00:19:26,880 --> 00:19:29,860
conversation back a little bit in the direction of

311
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connection versus engagement.

312
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I know lots of times we use these words interchangeably, but

313
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I'm be really curious to know because we're very like minded on this.

314
00:19:41,615 --> 00:19:45,294
How do you use the term engagement versus connection

315
00:19:45,294 --> 00:19:49,100
when you're specifically talking to entrepreneurs like us who

316
00:19:49,100 --> 00:19:52,940
use social media to market their business? Yes. So

317
00:19:52,940 --> 00:19:56,380
I think engagement can feel surface level, and it

318
00:19:56,380 --> 00:20:00,059
typically is a statistic that, again, the apps

319
00:20:00,059 --> 00:20:03,605
give us. So, I keep using Instagram as an example

320
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because with a lot of my my students and clients, it tends to be

321
00:20:07,445 --> 00:20:11,045
the the sticking point for a lot of folks. But Instagram has

322
00:20:11,045 --> 00:20:14,665
this fake notification that says

323
00:20:15,030 --> 00:20:18,870
80% of people have engaged with this post or this post has gotten

324
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80% more engagement. And the goal of it

325
00:20:22,550 --> 00:20:26,070
is to get you to open the app again so that you're scrolling again so

326
00:20:26,070 --> 00:20:29,745
that you're in their app again. And if you actually run the numbers, it's not

327
00:20:29,905 --> 00:20:33,525
80% increase in engagement. So

328
00:20:33,585 --> 00:20:37,265
engagement is a metric the app uses to say, hey, people are signaling

329
00:20:37,265 --> 00:20:40,085
that this post is important. It could be a like, it could be a comment.

330
00:20:40,385 --> 00:20:44,149
To me, that's very surface level. It almost means nothing.

331
00:20:45,090 --> 00:20:48,769
I see how it plays into the algorithm, and obviously, it does help for more

332
00:20:48,769 --> 00:20:52,549
people to see your post. Connection to me is a deeper conversation.

333
00:20:53,250 --> 00:20:56,789
And connections for me also mostly happen on

334
00:20:57,255 --> 00:21:00,695
what I call dark social or maybe, like, underground of

335
00:21:00,695 --> 00:21:04,235
social, which is typically in a DM,

336
00:21:04,455 --> 00:21:08,055
so direct message. So not something that's visible to

337
00:21:08,055 --> 00:21:11,669
everyone or public conversation. And so that's really

338
00:21:11,669 --> 00:21:15,270
where the connection point comes far from me. And

339
00:21:15,270 --> 00:21:19,110
connection goes beyond a simple comment on someone's

340
00:21:19,110 --> 00:21:22,710
post. It goes a little bit deeper into actually getting to know that

341
00:21:22,710 --> 00:21:26,075
person. And I think this is a lot like building any

342
00:21:26,075 --> 00:21:29,855
relationship in the real world, dating relationships, friend relationships.

343
00:21:30,395 --> 00:21:34,095
It's not one conversation and, yay, we're best friends now.

344
00:21:34,155 --> 00:21:37,534
Right? Like, usually, it's years years of micro

345
00:21:37,890 --> 00:21:41,730
interactions that builds a relationship with someone, and it can't

346
00:21:41,730 --> 00:21:45,330
be manufactured. And so that's the thing that is super

347
00:21:45,330 --> 00:21:49,090
important to me about social media connection is it's it's a

348
00:21:49,090 --> 00:21:52,355
series of those micro interactions that builds

349
00:21:52,575 --> 00:21:56,095
relationship with that individual person. Mhmm.

350
00:21:56,735 --> 00:22:00,415
And sometimes when I talk about this to my to to

351
00:22:00,415 --> 00:22:04,110
my my business friends who, like you mentioned, want the path, they want they want

352
00:22:04,110 --> 00:22:07,710
the answer. Mhmm. Sometimes they say, okay. Well, give me a spreadsheet where I can

353
00:22:07,710 --> 00:22:11,470
track all of this. And, as much as

354
00:22:11,470 --> 00:22:14,530
I love a spreadsheet Yes. You do. I know that.

355
00:22:15,470 --> 00:22:18,875
I love a spreadsheet. I don't there's no way to track this part of it.

356
00:22:18,875 --> 00:22:22,475
I'm sorry. It's, once you start tracking it, to me,

357
00:22:22,475 --> 00:22:25,935
it's all it's like tracking audience growth. There's something

358
00:22:26,155 --> 00:22:29,675
that diminishes the value of each individual relationship when you

359
00:22:29,675 --> 00:22:33,090
start combining them and adding and subtracting and and

360
00:22:33,090 --> 00:22:36,850
calculating, okay, I talked to this person 2 weeks ago, so I reach out to

361
00:22:36,850 --> 00:22:40,610
them again, it doesn't feel genuine. So

362
00:22:40,610 --> 00:22:44,450
there are ways you can organize yourself, obviously, to keep track of

363
00:22:44,450 --> 00:22:47,910
conversations. But it's really about those

364
00:22:48,434 --> 00:22:52,195
collective micro interactions that build connection with people.

365
00:22:52,195 --> 00:22:55,335
And the surface level like or leaving a comment,

366
00:22:56,835 --> 00:23:00,450
doesn't really leave space for that deeper connection. This is

367
00:23:00,450 --> 00:23:04,130
such a powerful distinction, Andréa. And I

368
00:23:04,130 --> 00:23:07,570
think speaks directly to the heart of why so many

369
00:23:07,570 --> 00:23:11,409
people say, kinda like, I hate it,

370
00:23:11,409 --> 00:23:15,235
but I use it. It's like the old Listerine commercial. I hate it, but

371
00:23:15,235 --> 00:23:18,775
I use it because they're just

372
00:23:19,075 --> 00:23:21,975
not getting a meaningful

373
00:23:22,915 --> 00:23:26,595
piece of feedback. I mean, to me, it's like, yeah. I got I got more

374
00:23:26,595 --> 00:23:30,389
likes on this. I got more comments on this. It just somehow

375
00:23:30,389 --> 00:23:34,070
doesn't ever really feel like it matters. And I might be

376
00:23:34,070 --> 00:23:37,909
curious. Oh, this post got a lot more comments, a lot more

377
00:23:37,909 --> 00:23:41,750
likes. Oh, this one got shared. That's interesting. I wonder what it is about

378
00:23:41,750 --> 00:23:45,135
this post. So it'll it'll get my curiosity going.

379
00:23:45,835 --> 00:23:49,055
But it still feels very superficial,

380
00:23:50,235 --> 00:23:53,135
very from an emotional level, from a

381
00:23:53,755 --> 00:23:57,215
human relational level, just

382
00:23:58,169 --> 00:24:01,870
vapid, just sort of like something that would just evaporate

383
00:24:02,090 --> 00:24:05,450
a short time later. And I think because it's not, it's like fast

384
00:24:05,450 --> 00:24:08,409
food. You can eat a bunch of fast food, you can eat so much, you

385
00:24:08,409 --> 00:24:12,195
make yourself feel stuffed and sick. And an hour later, you're hungry

386
00:24:12,195 --> 00:24:14,855
again because you didn't actually eat something

387
00:24:15,555 --> 00:24:18,915
satisfying and nourishing. So in

388
00:24:18,915 --> 00:24:22,755
truth, there really isn't ever enough, is there? It's like you're just

389
00:24:22,755 --> 00:24:25,700
on this endless treadmill for more, more,

390
00:24:26,559 --> 00:24:30,240
more, and yet more of what? More of something that really

391
00:24:30,240 --> 00:24:33,940
doesn't fundamentally satisfy you.

392
00:24:34,640 --> 00:24:38,325
Yeah. Yeah. And I think this is this is where this

393
00:24:38,325 --> 00:24:42,085
word scaling comes from too, where people think they want

394
00:24:42,085 --> 00:24:45,925
to scale and and get as many, you know,

395
00:24:45,925 --> 00:24:49,605
touch points as possible and repurpose their content as

396
00:24:49,605 --> 00:24:53,220
many places as possible. And I think

397
00:24:53,220 --> 00:24:56,660
there is a danger in that, especially for micro business

398
00:24:56,660 --> 00:25:00,500
owners because, well, frankly, our businesses don't need

399
00:25:00,500 --> 00:25:04,020
it. Right? To to have a successful business, we don't need all of

400
00:25:04,020 --> 00:25:07,795
that. But like you said with the with the fast food

401
00:25:07,795 --> 00:25:11,235
example, it doesn't nourish us. And for me

402
00:25:11,235 --> 00:25:14,855
personally, the things that bring me joy are not

403
00:25:15,795 --> 00:25:19,635
something I can scale. Right? Like, an example is this

404
00:25:19,635 --> 00:25:23,470
week, I had, someone join my community, and I wanted to connect them

405
00:25:23,470 --> 00:25:26,370
with another community member. And I couldn't find her profile,

406
00:25:26,909 --> 00:25:30,429
so I went to Instagram and I sent her a voice DM because we had

407
00:25:30,429 --> 00:25:33,549
just had a conversation there. And I was like, hey, I can't find your profile,

408
00:25:33,549 --> 00:25:37,375
and it was like a total misunderstanding. This is not a scalable

409
00:25:37,434 --> 00:25:41,035
action. Right? Like, most people would say, Andréa, get your

410
00:25:41,035 --> 00:25:44,395
assistant to do that for you. And I'm like, this is not that's not

411
00:25:44,395 --> 00:25:48,235
nourishing for me. Yes, I could have a machine working

412
00:25:48,235 --> 00:25:52,039
in the background to just automatically pair people together or something. I don't

413
00:25:52,039 --> 00:25:54,700
know. But there's something

414
00:25:55,399 --> 00:25:59,000
intrinsically satisfying when I connect one

415
00:25:59,000 --> 00:26:02,539
person to another person, and that to me is a value of community.

416
00:26:02,679 --> 00:26:06,205
It's not about how many individuals can I

417
00:26:06,205 --> 00:26:09,965
get to pay attention to me, you know? To me, it's

418
00:26:09,965 --> 00:26:13,804
about how can I have them to have conversations with each other that

419
00:26:13,804 --> 00:26:17,485
aren't centered around me at all? Like, you meet this person. Go

420
00:26:17,485 --> 00:26:21,049
forth and be awesome. I think it kinda feels like, you know, a matchmaker.

421
00:26:21,110 --> 00:26:24,549
Like, if your friend's a matchmaker and, you know, at your wedding, they're like, I

422
00:26:24,549 --> 00:26:27,750
matched you 2 together. I feel like it's similar to that feeling where it's like,

423
00:26:27,750 --> 00:26:31,509
hey, I helped you find your person. And and it's not

424
00:26:31,509 --> 00:26:35,185
a scalable action, and it's not something that I can replicate on

425
00:26:35,185 --> 00:26:39,025
demand, but it's incredibly satisfying. And so that's, you know,

426
00:26:39,025 --> 00:26:42,545
that's part of the connection piece for me too. I love everything about

427
00:26:42,545 --> 00:26:45,845
this so much, so much. Because

428
00:26:45,985 --> 00:26:49,679
we've all been influenced by

429
00:26:49,679 --> 00:26:53,279
the messages we've all been hearing. We're part of the same

430
00:26:53,279 --> 00:26:57,039
community, female entrepreneurs, we're all

431
00:26:57,039 --> 00:27:00,260
hearing. First, it was you wanna make 6 figures.

432
00:27:02,174 --> 00:27:05,855
Then that wasn't enough. Now we're going for 7

433
00:27:05,855 --> 00:27:09,695
figure. Now we're in the 2 comma club. And we don't wanna do 1 on

434
00:27:09,695 --> 00:27:13,294
1 work anymore because that's trading dollars for hours. We

435
00:27:13,294 --> 00:27:16,900
wanna scale. So we need a leveraged offer that we can

436
00:27:16,900 --> 00:27:20,600
scale. And everybody's like, okay, dutiful

437
00:27:20,659 --> 00:27:24,179
little sheep going along and then I guess I want this. And

438
00:27:24,179 --> 00:27:27,480
unfortunately, people who are socialized as female

439
00:27:28,020 --> 00:27:31,635
are told what they're supposed to want, what they're supposed to care about, how they're

440
00:27:31,635 --> 00:27:35,475
supposed to behave. So we're kind of used to it. So like, okay, I guess

441
00:27:35,475 --> 00:27:39,235
I thought I was doing pretty good because I got to my 6 figures. But

442
00:27:39,235 --> 00:27:42,755
now I'm hearing that actually I'm not doing very good at all. So now I

443
00:27:42,755 --> 00:27:46,559
gotta shoot for 7. Now I have to grow a team. Now I have

444
00:27:46,559 --> 00:27:50,160
to have a scalable offer. And I remember in my

445
00:27:50,160 --> 00:27:54,000
former career as a psychotherapist, I crawled up the food chain. You better believe

446
00:27:54,000 --> 00:27:57,679
I did. I crawled all the way up. I was a clinical director of a

447
00:27:57,679 --> 00:28:01,255
huge agency running multiple programs, Many 1,000,000 of

448
00:28:01,255 --> 00:28:04,955
dollars of mental health services delivered under my name.

449
00:28:05,495 --> 00:28:08,955
And the further and further and further I got away

450
00:28:09,735 --> 00:28:13,575
from dealing with individual clients, the

451
00:28:13,575 --> 00:28:17,400
more miserable I was. I eventually stepped off the path. I

452
00:28:17,400 --> 00:28:21,240
opened a private practice. I didn't even do couples

453
00:28:21,240 --> 00:28:24,540
work or family work. I worked with individuals. Why?

454
00:28:25,080 --> 00:28:28,460
Because I could have those micro moments. I could have those

455
00:28:29,684 --> 00:28:33,304
deep, meaningful, transformational conversations

456
00:28:34,164 --> 00:28:37,845
and connections that changed people's lives and

457
00:28:37,845 --> 00:28:41,285
changed me. So I'm really

458
00:28:41,285 --> 00:28:45,100
relieved to hear other people I respect as

459
00:28:45,100 --> 00:28:48,539
leaders talking about things that don't

460
00:28:48,539 --> 00:28:52,139
scale and why they matter so much. And why

461
00:28:52,139 --> 00:28:55,600
we maybe we don't need to get rid of our group programs

462
00:28:55,899 --> 00:28:59,695
and our courses and all that because there's certainly a place for

463
00:29:00,075 --> 00:29:03,695
that. But if we think that we should expect satisfaction

464
00:29:04,395 --> 00:29:07,695
from superficial transactional situationships,

465
00:29:08,794 --> 00:29:12,330
and it's not working for us, it's not an us

466
00:29:12,330 --> 00:29:16,110
problem. It's a them problem. It is engineered

467
00:29:17,130 --> 00:29:20,510
to be superficially and

468
00:29:20,730 --> 00:29:24,270
briefly satisfying, so we come back and do it again

469
00:29:24,605 --> 00:29:28,445
and again and and again. This reminds me so much

470
00:29:28,445 --> 00:29:32,045
of the, chat GPT AI conversation as

471
00:29:32,045 --> 00:29:35,565
well. Mhmm. Because it feels in theory, it's

472
00:29:35,565 --> 00:29:39,179
gratifying. But in reality, it creates so

473
00:29:39,179 --> 00:29:42,620
much impersonalization that I

474
00:29:42,620 --> 00:29:46,380
actually think those unscalable personal touches are becoming

475
00:29:46,380 --> 00:29:49,919
even more valuable. Right? Like, we don't wanna talk to robots.

476
00:29:50,140 --> 00:29:53,775
I mean, I don't wanna talk to robots. I want a real person.

477
00:29:54,635 --> 00:29:58,475
And if I'm calling someone and there's an automated message, I'm waiting

478
00:29:58,475 --> 00:30:02,155
to press 0 so I can talk to a real person. Right? And so I

479
00:30:02,155 --> 00:30:05,855
think that that piece of it, especially for, you know, businesses

480
00:30:05,915 --> 00:30:09,100
like ours where we're not, like, mega conglomerates,

481
00:30:10,360 --> 00:30:13,659
that personal touch will actually carry us a lot further.

482
00:30:14,279 --> 00:30:18,039
And as much as people talk about audience and scaling, at

483
00:30:18,039 --> 00:30:21,820
the end of the day, you're constantly going to be chasing that thing.

484
00:30:22,544 --> 00:30:26,004
And if you have a great offer, a great product, great service,

485
00:30:26,384 --> 00:30:29,105
you don't really need a lot of clients to be able to build a referral

486
00:30:29,105 --> 00:30:32,304
network, and then you don't really need all of the marketing to, like, bring in

487
00:30:32,304 --> 00:30:35,745
new clients because your your reputation, you know, precedes

488
00:30:35,745 --> 00:30:39,360
you. I mean, I think that's you know, I know sometimes I

489
00:30:39,360 --> 00:30:42,120
talk myself out of a job with people because they're like, I wanna work with

490
00:30:42,120 --> 00:30:45,140
you MJ. And I'm like, do you really? Do you need this?

491
00:30:45,760 --> 00:30:48,980
And so I think that's part of it is, you know, trying to figure out

492
00:30:49,195 --> 00:30:52,495
where you're going in your business and how social media

493
00:30:53,035 --> 00:30:56,555
truly, truly has an impact on that direction. Because a lot of

494
00:30:56,555 --> 00:31:00,155
us don't need the heavy lift that we're being sold. We don't

495
00:31:00,155 --> 00:31:03,779
need, you know, the daily posting and, you

496
00:31:03,779 --> 00:31:07,620
know, making sure that we, you know, spend hours on the platform. I

497
00:31:07,620 --> 00:31:11,299
think someone said they they posted TikTok 3 times a day. And I was like

498
00:31:11,539 --> 00:31:14,835
Oh, lord. This is not for me. Not for me.

499
00:31:15,315 --> 00:31:18,995
And so, you know, some of these things, like, yes, they they can work. I

500
00:31:18,995 --> 00:31:22,434
can I can show you the numbers? You're gonna get lots of followers. But does

501
00:31:22,434 --> 00:31:25,875
it make a difference to your business? That's the real question. And your

502
00:31:25,875 --> 00:31:29,410
life. Yes. And your life. Because I

503
00:31:29,410 --> 00:31:32,770
think especially as small business owners, agency owners,

504
00:31:32,770 --> 00:31:36,549
solopreneurs, we are our business. Our business is us.

505
00:31:36,770 --> 00:31:40,130
This is not just our livelihood. It is in fact our life. Our

506
00:31:40,130 --> 00:31:43,925
life is the moments of how we spend our time, our

507
00:31:43,925 --> 00:31:47,525
energy, our effort, our focus, our attention, our passion, our love,

508
00:31:47,525 --> 00:31:50,985
our drive. It's how we're spending it.

509
00:31:51,285 --> 00:31:55,045
And they're precious and few. And the longer I live,

510
00:31:55,045 --> 00:31:58,890
the more I realize all of this is so fleeting.

511
00:31:59,350 --> 00:32:03,190
Right? And it's the meaningful connections and the communities that matter.

512
00:32:03,190 --> 00:32:06,810
I think particularly in our post pandemic

513
00:32:07,030 --> 00:32:10,605
culture. There's 2 things I I see

514
00:32:10,605 --> 00:32:13,825
happening that I'm wondering what your thoughts are.

515
00:32:14,525 --> 00:32:18,145
1, 100% people are longing for connection.

516
00:32:18,605 --> 00:32:22,305
They're feeling digitally connected and

517
00:32:22,605 --> 00:32:26,380
emotionally disconnected. So we may have

518
00:32:26,520 --> 00:32:30,140
100, thousands of followers, but

519
00:32:30,360 --> 00:32:33,720
I think there's an epidemic of loneliness that

520
00:32:33,720 --> 00:32:37,100
is probably not talked about nearly enough.

521
00:32:37,315 --> 00:32:41,155
And most people don't want to identify with it because there's a

522
00:32:41,155 --> 00:32:44,295
sense of shame. Because, oh, I'm I'm I'm an influencer.

523
00:32:46,195 --> 00:32:50,035
Okay. But I also see that many people, while they

524
00:32:50,035 --> 00:32:53,660
may be hungry for connection, hungry for community,

525
00:32:53,800 --> 00:32:56,860
longing for that, they've become

526
00:32:57,320 --> 00:33:00,940
accustomed to a hands

527
00:33:01,080 --> 00:33:04,540
all the way off style of communication.

528
00:33:05,505 --> 00:33:09,025
So when there is a human being available, they will

529
00:33:09,025 --> 00:33:12,785
go with the chat box instead. It's like, oh

530
00:33:12,785 --> 00:33:16,385
no, God, no, I don't wanna talk to a person. Can't I just like

531
00:33:16,385 --> 00:33:20,170
enter it into some can't you just like, oh God, no. And this is

532
00:33:20,170 --> 00:33:23,850
not just like social anxiety, social phobia, whatever. Those things are real.

533
00:33:23,850 --> 00:33:27,690
And and and I appreciate their impact. But I'm

534
00:33:27,690 --> 00:33:31,370
concerned about what I genuinely believe is a

535
00:33:31,370 --> 00:33:35,025
loss of social skills and ability and

536
00:33:35,025 --> 00:33:38,865
desire to relate when given the opportunity. So

537
00:33:38,865 --> 00:33:42,705
I'm sort of seeing 2 different things and I'm wondering what

538
00:33:42,705 --> 00:33:46,540
what the intersection is. Yes. I have

539
00:33:46,540 --> 00:33:50,080
a few thoughts, but I don't know if I have an answer fully

540
00:33:50,540 --> 00:33:54,380
because I think we're still in the process of it all. Right? Like, I think

541
00:33:54,380 --> 00:33:56,720
we're still affected a lot by this pandemic.

542
00:33:58,715 --> 00:34:02,015
I, I too am noticing a lot of people craving connection,

543
00:34:02,875 --> 00:34:06,655
and also they're they're struggling to reach out

544
00:34:06,715 --> 00:34:09,614
and, like, make those connections happen. Yes.

545
00:34:10,475 --> 00:34:14,094
And I think there's a fear of vulnerability there

546
00:34:14,719 --> 00:34:18,239
because the connection is 2 ways. And when we get

547
00:34:18,239 --> 00:34:22,000
used to consuming a lot of information, it's

548
00:34:22,000 --> 00:34:24,500
very easy to just scroll through TikTok

549
00:34:25,359 --> 00:34:28,674
and not have to do anything. You don't have to like, you don't have to

550
00:34:28,674 --> 00:34:31,574
comment or share, you just consume. You're just there.

551
00:34:33,154 --> 00:34:36,914
That's easy. It's the it's the fast food. Right? The

552
00:34:36,914 --> 00:34:40,514
nourishment comes from interaction, which means making

553
00:34:40,514 --> 00:34:44,300
yourself feel vulnerable. And I'm saying this from a place of,

554
00:34:44,300 --> 00:34:47,900
like, me too. Yes. This is me. Same. Same.

555
00:34:47,900 --> 00:34:51,660
Same. And I think the realization hit me really when

556
00:34:51,660 --> 00:34:55,120
I was pregnant, with my first kid. And,

557
00:34:55,980 --> 00:34:59,645
I started reading all of the books and listening to all of

558
00:34:59,645 --> 00:35:03,185
the podcasts. But where I got the best advice

559
00:35:03,885 --> 00:35:07,725
was actually asking people, like, calling my friend,

560
00:35:07,725 --> 00:35:11,405
texting my friends. I joined a, like, a

561
00:35:11,405 --> 00:35:15,140
mama's group, specifically a black mom group too. Like, you know,

562
00:35:15,140 --> 00:35:18,980
what what are the challenges we're up against? And part of

563
00:35:18,980 --> 00:35:22,820
that was raising my hand and asking the questions Yeah. And going, help.

564
00:35:22,820 --> 00:35:26,420
I need direction. But now I'm pregnant with baby

565
00:35:26,420 --> 00:35:30,235
number 2. Now I'm realizing the benefit and the

566
00:35:30,235 --> 00:35:33,855
nourishment I get from the community is sharing my experience.

567
00:35:34,395 --> 00:35:37,915
And, like, interacting with the other moms who are now

568
00:35:37,915 --> 00:35:41,455
raising their hands saying, help. I'm here. I I need support.

569
00:35:42,290 --> 00:35:45,970
One of my friends just got pregnant with her first, and she was texting me

570
00:35:45,970 --> 00:35:49,730
last night. And I was saying, oh, just don't read these books at all.

571
00:35:49,730 --> 00:35:53,570
They're terrible. You know, here's a resource. And we have

572
00:35:53,650 --> 00:35:57,170
we I live in Canada, so we have a lot of resources available to us

573
00:35:57,170 --> 00:36:00,985
as as moms and, parents. So

574
00:36:00,985 --> 00:36:04,825
to me, it was extremely nourishing to be able to

575
00:36:04,825 --> 00:36:08,505
give to other people. And I think that's kind of the missing piece right now

576
00:36:08,505 --> 00:36:12,300
with, like, this crave for community. It's not so much about

577
00:36:12,780 --> 00:36:16,620
taking from the community. It's about finding a community you can give

578
00:36:16,620 --> 00:36:20,460
to. I think that part with social

579
00:36:20,460 --> 00:36:23,820
media and the way it's designed is actually very challenging because it is a lot

580
00:36:23,820 --> 00:36:26,585
of consumption. This is so,

581
00:36:27,685 --> 00:36:31,205
so, so good. And, you know, you anticipated my question.

582
00:36:31,205 --> 00:36:34,965
I I find myself thinking, I wonder if some of

583
00:36:34,965 --> 00:36:38,585
these insights were potentiated

584
00:36:38,885 --> 00:36:42,440
by you embarking on the path of parenthood.

585
00:36:42,580 --> 00:36:46,420
Because being a parent, bringing new

586
00:36:46,420 --> 00:36:50,260
life into the world, enlarging your family, is

587
00:36:50,260 --> 00:36:54,100
like a little incubator for really understanding how connection and

588
00:36:54,100 --> 00:36:57,515
community actually benefit us. Because you're not

589
00:36:57,515 --> 00:37:01,115
only connected to these little humans and to your

590
00:37:01,115 --> 00:37:04,575
husband in a new way, but you see the interconnectedness

591
00:37:06,155 --> 00:37:09,915
of you and your community, you with other moms, you with other black

592
00:37:09,915 --> 00:37:13,620
moms, you with other moms of 2 kids versus moms of 1. It's

593
00:37:13,620 --> 00:37:16,840
like your brain can just start recognizing

594
00:37:18,020 --> 00:37:21,780
all these connections that are available to you and that you benefit from.

595
00:37:21,780 --> 00:37:25,265
And yes, to your point that I hope we all

596
00:37:25,265 --> 00:37:28,625
reach a point where we're not just seeking more

597
00:37:28,625 --> 00:37:32,385
consumption, or even connection for the

598
00:37:32,385 --> 00:37:36,005
sake of meeting our own needs. But our presence

599
00:37:36,465 --> 00:37:40,100
as part of an engaged community is not just

600
00:37:40,100 --> 00:37:43,860
there for our own benefit. It is there for the

601
00:37:43,860 --> 00:37:47,640
benefit of others. That sort of feedback

602
00:37:47,860 --> 00:37:51,220
loop that you are able to help

603
00:37:51,220 --> 00:37:55,065
people that other people in the community

604
00:37:55,365 --> 00:37:58,725
maybe couldn't because they're drawn to you for some reason. And there's

605
00:37:58,725 --> 00:38:01,945
satisfaction in that. There's something on a on a

606
00:38:02,165 --> 00:38:06,005
societal level where we do need to go

607
00:38:06,005 --> 00:38:09,580
from passively consuming, consuming,

608
00:38:09,960 --> 00:38:13,020
consuming, and never quite being

609
00:38:13,560 --> 00:38:17,100
filled. And realizing

610
00:38:17,320 --> 00:38:20,620
I have something to offer. I may not be an expert in parenting,

611
00:38:20,840 --> 00:38:24,495
but I have some experience I can share. And how much

612
00:38:24,495 --> 00:38:28,175
more meaningful and satisfying that is to someone than all of the

613
00:38:28,175 --> 00:38:31,775
books they could read by the so called experts. Some of whom don't

614
00:38:31,775 --> 00:38:35,329
even have kids. Yes. And I think the

615
00:38:35,470 --> 00:38:38,769
the challenge with the books is it's like an a to z,

616
00:38:39,549 --> 00:38:43,390
like, step by step process. And my experience so

617
00:38:43,390 --> 00:38:46,529
far is raising a kid is not a to z at all.

618
00:38:46,990 --> 00:38:49,725
So you kinda need more of like an encyclopedia

619
00:38:50,505 --> 00:38:54,125
approach where you're like, I just need this particular question

620
00:38:54,185 --> 00:38:58,025
answered right now. And you're right. That's where the

621
00:38:58,025 --> 00:39:01,809
giving part of being a community member, can

622
00:39:01,809 --> 00:39:05,250
be very satisfying. And I do find ways to do this on social

623
00:39:05,250 --> 00:39:09,030
media. I spend more time commenting than creating content.

624
00:39:09,250 --> 00:39:13,010
So that's just one of my ways of being a

625
00:39:13,010 --> 00:39:16,455
a good community member is, you know,

626
00:39:16,455 --> 00:39:20,295
finding conversations where I can contribute. And these days, a lot of

627
00:39:20,295 --> 00:39:24,135
them actually happen in closed community spaces. This is

628
00:39:24,135 --> 00:39:27,655
where the the definition of social media gets a little bit

629
00:39:27,655 --> 00:39:31,099
fuzzy. But for example, we're in a community

630
00:39:31,099 --> 00:39:34,779
together that feels very social to me, and that there are people

631
00:39:34,779 --> 00:39:38,539
posting and commenting. And I spend more time in those private

632
00:39:38,539 --> 00:39:42,000
communities than I do in, like, a public social media community.

633
00:39:42,875 --> 00:39:46,415
And I feel way more satisfied from those interactions

634
00:39:46,555 --> 00:39:50,395
versus the one on social media. So I don't know what this

635
00:39:50,395 --> 00:39:54,015
means for, like, the future of our post pandemic world, but

636
00:39:54,234 --> 00:39:58,015
I do think actively seeking out ways we can give as a community member

637
00:39:58,350 --> 00:40:02,110
can can give us some nourishment versus the,

638
00:40:02,430 --> 00:40:06,190
empty calories of consumption. I

639
00:40:06,190 --> 00:40:09,870
think it does have something to do with the the

640
00:40:09,870 --> 00:40:13,615
container. You know, the community that you speak of that were

641
00:40:13,615 --> 00:40:17,055
both memberships. I'm really satisfied by the

642
00:40:17,055 --> 00:40:20,895
connections, the communication, the conversations, that

643
00:40:20,895 --> 00:40:24,575
are happening there and how safe it feels Yeah. To

644
00:40:25,380 --> 00:40:29,140
because on social media, let's be honest, you can say the

645
00:40:29,140 --> 00:40:32,900
most innocuous thing. And it can be

646
00:40:32,980 --> 00:40:36,180
you can be like a sitting duck in the shooting gallery. Somebody may just decide

647
00:40:36,180 --> 00:40:40,015
to take a shot at you for any reason, no reason at all. And

648
00:40:40,015 --> 00:40:43,475
and there you are taking heat. In enclosed communities,

649
00:40:43,775 --> 00:40:47,615
you're gonna be protected by the the one who's creating the community.

650
00:40:47,615 --> 00:40:51,155
But I'm almost wondering because I've noticed that

651
00:40:51,375 --> 00:40:54,760
even people who want to give feedback on a

652
00:40:54,760 --> 00:40:58,380
particular podcast episode, they're not leaving

653
00:40:58,440 --> 00:41:02,200
reviews now. This is my experience. They're not leaving reviews. They're

654
00:41:02,200 --> 00:41:05,895
DM ing me. They're sending me an email. They're going

655
00:41:05,895 --> 00:41:09,655
to my website and they're leaving their feedback feedback on

656
00:41:09,655 --> 00:41:13,115
the SpeakPipe widget because that's a personal

657
00:41:13,335 --> 00:41:17,095
private one on one connection. And I have a reputation

658
00:41:17,095 --> 00:41:20,910
like you. I respond personally. You're gonna send me a personal message,

659
00:41:20,910 --> 00:41:24,270
you're gonna hear from me. You're not gonna hear from someone on my team. And

660
00:41:24,270 --> 00:41:27,970
that feels very different. I mean, it's great to get podcast reviews,

661
00:41:28,670 --> 00:41:32,155
but they tend to be fashioned and

662
00:41:32,295 --> 00:41:35,974
and phrased and communicated in a way that's fit for public

663
00:41:35,974 --> 00:41:39,815
consumption. So people really think about what they're gonna say. And and most of the

664
00:41:39,815 --> 00:41:43,575
time, anybody could say it. But when they send a DM or an

665
00:41:43,575 --> 00:41:47,390
email, I'm getting really personal,

666
00:41:48,089 --> 00:41:50,829
vulnerable, really meaningful

667
00:41:51,450 --> 00:41:55,289
feedback. Like, this really spoke to me and I'm gonna tell

668
00:41:55,289 --> 00:41:58,730
you why. I don't think they're gonna do that on

669
00:41:58,730 --> 00:42:02,485
social. So I think what all of the things that you're

670
00:42:02,485 --> 00:42:06,325
saying make so much sense for where we are as a society, where

671
00:42:06,325 --> 00:42:09,765
we are culturally, where we are as business owners, and the

672
00:42:09,765 --> 00:42:13,525
unmet needs that people have that they're they're

673
00:42:13,525 --> 00:42:16,585
really starting to pay attention to and do something about.

674
00:42:17,849 --> 00:42:21,450
Yes. Yes. And I think the do something about is the key

675
00:42:21,450 --> 00:42:24,829
here because when we don't, we continue

676
00:42:25,130 --> 00:42:28,730
on the path that we're on, which means we're posting all of the places and

677
00:42:28,730 --> 00:42:32,205
we're feeling this, like, resentment of having to be on

678
00:42:32,365 --> 00:42:35,265
and available for all of these, frankly, strangers.

679
00:42:36,765 --> 00:42:40,445
And this is where I

680
00:42:40,445 --> 00:42:43,965
see so often business owners completely give up and they

681
00:42:43,965 --> 00:42:47,720
delete Instagram off their phone forever Mhmm. Without really

682
00:42:47,720 --> 00:42:51,480
stopping to analyze, you know, what's in it for me. They're just

683
00:42:51,480 --> 00:42:55,160
like, I'm done. I'm burnt out. I need out out of this

684
00:42:55,160 --> 00:42:58,655
toxic situationship. And so

685
00:42:58,655 --> 00:43:02,495
this kind of analytical process could be very helpful to figure

686
00:43:02,495 --> 00:43:05,615
out if if you do need out. If you do need out, yes, absolutely take

687
00:43:05,615 --> 00:43:08,915
it. And there's still space to have meaningful

688
00:43:08,975 --> 00:43:12,755
connection on social media. And oftentimes for me, it's a starting point

689
00:43:12,950 --> 00:43:16,790
or it's just a continuation of a conversation I had someone somewhere else

690
00:43:16,790 --> 00:43:20,630
with someone. But it's that one to one conversation that I love the

691
00:43:20,630 --> 00:43:24,410
most about it. You mentioned a moment ago, Andréa,

692
00:43:24,710 --> 00:43:28,305
that, commenting more and

693
00:43:28,305 --> 00:43:31,765
posting less. And that's I'm

694
00:43:32,225 --> 00:43:35,665
creating this whole less but better, for

695
00:43:35,665 --> 00:43:39,359
2024. It makes a lot of sense if you are

696
00:43:39,359 --> 00:43:42,660
engaging with other people's content. You are making a contribution

697
00:43:43,440 --> 00:43:47,119
to a conversation that someone else started instead of hijacking the

698
00:43:47,119 --> 00:43:50,079
conversation and say, hey, but but wait, this is what I have to say. Or

699
00:43:50,079 --> 00:43:53,085
or hey, look over here. Or hey, listen, I wanna tell you this thing. It's

700
00:43:53,085 --> 00:43:56,685
like, no, you're making a contribution to a conversation that someone else

701
00:43:56,685 --> 00:44:00,365
already started. So posting less and

702
00:44:00,365 --> 00:44:04,045
commenting more is naturally a way to create

703
00:44:04,045 --> 00:44:07,680
more connection and possibly community because sometimes other

704
00:44:07,680 --> 00:44:10,660
people start then commenting on your stuff. What are some other

705
00:44:11,120 --> 00:44:14,820
simple but strategic ways that we can start

706
00:44:14,880 --> 00:44:18,565
taking these little steps and then kind of measuring the result

707
00:44:18,565 --> 00:44:22,405
of how it feels to do so. Yes. Yes. I'm a huge

708
00:44:22,405 --> 00:44:26,165
fan of commenting over posting. And I like to comment as if I

709
00:44:26,165 --> 00:44:29,865
were posting. Right? So it's not just, you know, congratulations

710
00:44:30,165 --> 00:44:33,869
or nice pick or, you know, well done. It's really you know,

711
00:44:33,869 --> 00:44:37,549
if someone's asking a question, pausing and taking a moment to reflect

712
00:44:37,549 --> 00:44:41,390
and see how you can contribute to the conversation. Yeah. It takes

713
00:44:41,390 --> 00:44:44,369
some time, and sometimes I only get one comment out,

714
00:44:45,230 --> 00:44:48,795
in a day. Some days, I'm on fire, and I'm like, oh, I know what

715
00:44:48,795 --> 00:44:51,915
I'm gonna say for all of these things. So that that's one of the things

716
00:44:51,915 --> 00:44:55,515
that really helps for me. I also use, social

717
00:44:55,515 --> 00:44:59,135
media as a discovery tool. So

718
00:44:59,710 --> 00:45:03,490
oftentimes, when I'm looking for new partnerships or

719
00:45:03,550 --> 00:45:07,310
new podcasts to listen to, I start with social

720
00:45:07,310 --> 00:45:10,990
media. And so I use it as almost like a research tool,

721
00:45:10,990 --> 00:45:14,625
which I also find very satisfying. And then if I find

722
00:45:14,625 --> 00:45:18,305
someone who I do resonate with and connect with them,

723
00:45:18,305 --> 00:45:22,145
I'll also probably send them a direct message and tell them a little bit

724
00:45:22,145 --> 00:45:25,905
about why I connected with them. I used to teach

725
00:45:25,905 --> 00:45:29,720
a strategy about, you know, try to connect with 10 people a

726
00:45:29,720 --> 00:45:33,480
day, 5 days a week, but honestly, it can't

727
00:45:33,480 --> 00:45:37,080
be that calculated. You you lose some of the

728
00:45:37,080 --> 00:45:40,839
magic of it when you start calculating it out that way. So I typically look

729
00:45:40,839 --> 00:45:44,535
at, you know, what do I need in my business and reach out and build

730
00:45:44,535 --> 00:45:48,135
connections that way. And the only examples I have are ones from

731
00:45:48,135 --> 00:45:51,734
years ago, because the connections I'm making now are gonna take years before

732
00:45:51,734 --> 00:45:54,475
they kind of incubate. But one of my favorite

733
00:45:55,190 --> 00:45:59,030
examples of this, is a guy named Travis Brown. I was

734
00:45:59,030 --> 00:46:02,870
looking for a podcast editor, and I was reaching out to a bunch

735
00:46:02,870 --> 00:46:06,230
of people on Instagram and saying, hey, I'm looking for a podcast

736
00:46:06,230 --> 00:46:09,895
editor. Do you wanna connect? And he was one of the

737
00:46:09,895 --> 00:46:13,734
people who I connected with, had, you know, the consultation call, ended

738
00:46:13,734 --> 00:46:17,494
up hiring him, and then we became friends. And it's like we we've gone

739
00:46:17,494 --> 00:46:21,255
to conferences together. We share updates about our kids, because

740
00:46:21,255 --> 00:46:25,050
he's got 2 kids. They're a little bit older than mine. So I've been

741
00:46:25,050 --> 00:46:28,810
asking him, like, parent of 2 kids questions, you know. He's now

742
00:46:28,810 --> 00:46:32,170
pivoted to work we work in the same field now. He started in podcasting. Now

743
00:46:32,170 --> 00:46:35,930
he's more in social media coaching. And so all of

744
00:46:35,930 --> 00:46:39,704
that came from an Instagram DM. And I'm speed talking through

745
00:46:39,704 --> 00:46:43,464
it, but it I met him in 2018 because

746
00:46:43,464 --> 00:46:47,305
that's when I launched a podcast. So 6 years ago, can I

747
00:46:47,305 --> 00:46:51,144
do math? It's it's been a minute. So

748
00:46:51,144 --> 00:46:54,869
when I think about the value of some of

749
00:46:54,869 --> 00:46:58,650
these micro interactions, they take a long time to to incubate.

750
00:46:58,710 --> 00:47:02,549
So commenting as a post, sending

751
00:47:02,549 --> 00:47:05,930
meaningful connections through research Mhmm.

752
00:47:06,470 --> 00:47:10,035
Those are the 2 my 2, like, favoritest ways to

753
00:47:10,035 --> 00:47:13,875
navigate social media as a business owner because it removes the pressure off

754
00:47:13,875 --> 00:47:17,635
of creating content. But the third way I'll give you, if you do

755
00:47:17,635 --> 00:47:21,315
wanna create content, screening content that's a response to something

756
00:47:21,315 --> 00:47:25,070
happening in your community. And, again, this is very challenging because I used to

757
00:47:25,070 --> 00:47:28,910
teach, a 5 pillar of content method. I

758
00:47:28,910 --> 00:47:32,670
remember. Yes. I'm easing away from because it

759
00:47:32,670 --> 00:47:36,205
doesn't fit how we navigate social

760
00:47:36,205 --> 00:47:39,105
media. It can be very helpful for beginner business owners,

761
00:47:39,965 --> 00:47:43,325
to have those pillars. But where we see the most success right

762
00:47:43,325 --> 00:47:47,165
now is when you have a client conversation and you

763
00:47:47,165 --> 00:47:50,930
feel impassioned about something, and if you like writing, you write about

764
00:47:50,930 --> 00:47:54,470
it. If you like speaking, you record yourself talking about that situation,

765
00:47:55,490 --> 00:47:59,170
because it's tangible. It's real. It's something that's actually happening in your

766
00:47:59,170 --> 00:48:02,849
business. Or maybe it's a response to something that's happening in your

767
00:48:02,849 --> 00:48:06,515
industry, in the world around you. Like, that response style

768
00:48:06,515 --> 00:48:09,974
content generally seems to work the best because it doesn't feel

769
00:48:10,035 --> 00:48:13,474
orchestrated. It doesn't feel planned. It doesn't feel like you have an

770
00:48:13,474 --> 00:48:17,154
agenda. And as consumers, we kinda can like, we know what an

771
00:48:17,154 --> 00:48:20,350
ad looks like, and you know what we do with the ads on YouTube? I

772
00:48:20,350 --> 00:48:24,110
cannot wait to press skip. So the same thing

773
00:48:24,110 --> 00:48:27,950
is happening on social media. When we can think about creating content that's

774
00:48:27,950 --> 00:48:31,470
a response, it it feels less like someone saying buy my

775
00:48:31,470 --> 00:48:35,285
thing and more like someone saying, hey, I have this idea. I'm

776
00:48:35,285 --> 00:48:38,805
starting a conversation. So those are the the the little

777
00:48:38,805 --> 00:48:42,245
things, little big things that you can do, to be

778
00:48:42,245 --> 00:48:44,985
mindful about how you approach your social media actions.

779
00:48:45,845 --> 00:48:48,825
I loved this idea about

780
00:48:49,410 --> 00:48:53,170
creating content that's a response. Because my mind

781
00:48:53,170 --> 00:48:56,849
is saying, well, sure. That makes sense. It's like

782
00:48:56,849 --> 00:49:00,230
q and a. You're closing the loop.

783
00:49:00,609 --> 00:49:04,150
Someone has a need. Someone has a question. Someone has a problem.

784
00:49:04,674 --> 00:49:08,454
And you're responding to it. So you're meeting their need.

785
00:49:08,515 --> 00:49:12,194
You're meeting your need for creating content. And chances are

786
00:49:12,194 --> 00:49:15,875
someone else has that need. And you're also creating

787
00:49:15,875 --> 00:49:19,670
a like a closed loop. Like this it's

788
00:49:19,670 --> 00:49:23,470
it's as close as possible to a conversation without being

789
00:49:23,470 --> 00:49:26,770
a conversation. It's an asynchronous conversation.

790
00:49:27,710 --> 00:49:31,310
And that is, of course, gonna feel more satisfying and

791
00:49:31,310 --> 00:49:35,135
probably gonna make it a whole lot easier to create content

792
00:49:35,275 --> 00:49:39,115
that way. Because most people I know say, oh,

793
00:49:39,115 --> 00:49:42,955
I can't do like solo episodes or just sit down in front of

794
00:49:42,955 --> 00:49:46,255
my screen and write out a blog post. But when someone

795
00:49:46,599 --> 00:49:50,280
asks me a question, then I can go to town. Okay.

796
00:49:50,280 --> 00:49:53,500
People are asking questions. You just need to find those questions and answer them.

797
00:49:54,200 --> 00:49:57,640
I love it. Absolutely. I love it too. And it it you're right. It does

798
00:49:57,640 --> 00:50:00,920
make it a lot easier. You can actually create content a lot faster because you're

799
00:50:00,920 --> 00:50:04,675
not having to, like, think of something from thin air. This has

800
00:50:04,675 --> 00:50:08,515
been one of the most satisfying conversations I've had in a long

801
00:50:08,515 --> 00:50:11,495
time because it really speaks to

802
00:50:12,355 --> 00:50:16,150
not social media on the superficial level, but really

803
00:50:16,210 --> 00:50:19,730
the bigger picture level of our culture, our

804
00:50:19,730 --> 00:50:23,430
community, how we as humans relate to one another.

805
00:50:23,650 --> 00:50:27,410
And if you are feeling like social media is something

806
00:50:27,410 --> 00:50:30,785
you wanna dump, you wanna run away from, you wanna break up

807
00:50:30,785 --> 00:50:33,605
with. If you need to do that, do that.

808
00:50:34,225 --> 00:50:38,065
But maybe you wanna consider some of the things that Andréa

809
00:50:38,065 --> 00:50:41,825
and I have been talking about as an alternative to see if

810
00:50:41,825 --> 00:50:45,660
you can't transform your relationship with social media into one

811
00:50:45,720 --> 00:50:48,540
that is both satisfying and sustainable.
