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I used to think the laptop lifestyle was so cool,

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working from the beach, but what I now realize is that

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is a lie. Laptop lifestyle means you are working

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on the beach. And I strongly believe now that if I'm at

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the beach, I ain't working. And so today in this episode, I want

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to talk about how boundaries work in your marketing, in your

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business, and how we can, yes, both care deeply about our clients

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and customers and also not have our notifications turned on

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or work really hard and also not respond to DMs

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at midnight today. We're going to dive into

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this conversation in this episode of the Mindful Marketing Podcast.

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But first, a word from our sponsor. Riverside is

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today. The links in the show notes and make sure to use my code, DREA

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D R E A at checkout to get 15% off your

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membership. All right, I gotta start this episode

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with a story time because if you're new to this podcast, I have to

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provide some context. So I have been working in

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this business for 11 years, y' all. I hit my 11th

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business anniversary in March of this year, and it's just

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wild to me. This is like the thing I've done the longest in my life.

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But I followed Gary V in the beginning. And if y' all don't

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know who Gary Vee Gary Vaynerchuk is, he is a marketer who

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talks a lot about marketing. I love some of his concepts, but

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the things I don't like are how much effort, time and energy he

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puts into marketing. And honestly, it's because he likes it and I love that journey

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for him. Me, on the other hand, I'm very introverted.

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I need to protect my energy and so I cannot follow the Gary Vee

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model of, like, wake up at 6am, spend three hours responding to comments

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and messages, document your entire day, and spend every

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Waking minute, responding to comments. I can't do that. I

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will be so depleted just even saying it out loud, I'm

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like, I'm exhausted. Okay, So a lot of my boundaries

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came from deep reflection in a personal place because I

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had to. I literally could not do my job without setting boundaries

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in place. So rewind. The year's 2017. I've

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been in my business for three years. At that point, I had 40

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clients. I had my team bump in. We were doing great,

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and I was miserable. I was miserable because I was starting to get

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these, like, anxiety, ish panic attacks

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over the notifications on my phone emails. I was

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logged into all my clients accounts and on Facebook, y' all, you get all of

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the notifications. Instagram, I could only log into five. I

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think that's still the case. And even then, I

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was inundated with requests from my team, from my

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clients, from just social media. Nothing bad, but my brain went,

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oh, my gosh, they hate you. You know, if you're anxious,

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you'll know what I'm saying. Oh, my gosh, everything's terrible.

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That was me. And so I put myself in

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therapy, got coaching, and what I realized through my process

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was one, I needed a break. So I took two weeks off, completely

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disconnected for the first time ever in my business because prior

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to that, I was working on the beach. I was answering stuff on. On

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weekends. So I took a break. And when I came back, that's when I

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started meditating. I meditated for something like

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250 days in a row or something wild like that. Just five minutes a day

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using the Headspace app, which I love.

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And then I turned up all my notifications and I

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set one notification in my asana for various things I need

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to do. And then I do have things in my Google calendar that notify me.

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And I turned off everything else. And I was very

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happy in that space for a long time, y' all.

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That boundary of turning off my notifications and. And really

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recognizing when anxiety was happening. Cause that was my big problem is,

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like, I would get anxious. Then I would, like, judge myself about being anxious and

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like, the feelings would just pile up. Meditation helped me acknowledge the

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anxiety without all the other emotions bogging me down.

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And I was able to move forward with my life and with my business. Okay.

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Boundaries made me feel safe enough to

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build my business. And from there, y' all, like, my biggest

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year in business, we had almost $900,000 in revenue. Okay,

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that was 2022. And

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that's possible in my mind, due to

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the boundaries and creative energy I was able to put into my business.

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All right, now, boundaries are not

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walls. I think boundaries are more like social

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agreements, if you will. There are some that we just

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assume from other people, and those are the ones that once they're

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pushed, we have to set the boundaries. So for me, it's how I respond to

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my Instagram DMs and messages. People who know me know

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not to expect an immediate response. I'm just not that type of

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person. If I happen to be on Instagram and you message me, sure, maybe if

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I feel like it, I'll message you back, maybe not. Okay. That

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is a social agreement that I'm choosing to break. And

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it's not just in social media. It's the same for my text messages. When people

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text me, I may take my time texting back. It's just how I

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am, unless I'm already available and then I will text back.

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It's. It helps me remain calm throughout my day instead of,

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like having to switch between all of these things all the time. I usually

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batch respond to stuff, batch respond to messages and things. It

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just works for my brain. I know I'm breaking a social agreement with that,

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and I'm able to survive in this world because of it.

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I set the tone with that. I don't let other people set the tone.

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I set the tone. And there have been a few people who've been frustrated with

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me and we are no longer friends. If you send me a

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text and I don't respond right away, and then you send me 50 texts, I'm

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going to call you out on it and be like, listen, I can't be available

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all the time. Okay? This to me is defining what works for me

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as a human in this world. And I think those of us who are people

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pleasers, we have a really hard time with that now. The second

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layer to this is the social media context of it

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all. There's like a social understanding collectively,

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society and community, that as a personal brand, it's your face

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on social media. People see you posting, they feel like

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they know you. And there's this assumption that because you're

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putting yourself out there, that you are open and available

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to receive whatever it is they want to give you. We see this happening a

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lot in the Internet, especially

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if we take it to the extreme, people being Internet

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bullies essentially and saying whatever they want. I can't tell

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you how Many times my YouTube channel is the worst for this,

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where people will tell me that whatever they

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comment about anything, usually it's my voice. People don't either love it or

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hate it. And they'll comment or I should go unalive

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myself. Okay? People will literally

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say things like that on my YouTube channel. This

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is called parasocial relationship because it's my face. Because

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I have so much content out there, they feel like

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they have an entitled access to

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me. My response, I delete the comments. I block them. I move

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on. Okay, this is me setting my boundary.

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You, as a personal brand, have to think about where your boundaries

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are and not be afraid of it feeling like you're not

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being friendly. Okay? And this is where scripts come into play with me and

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help me. This is where ChatGPT has like, saved my butt. Because sometimes

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I'll be like, listen, I want to say no to this person. And I

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need help saying no in a way that will let

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them know that I'm serious. Because I tend to smile, y' all, even when I'm

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talking to people. Like, my daughter does not take me

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seriously. Because I'll be like, don't do that.

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Like, it's just how I am. And then the flip side is when

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I'm texting, it's like, no. No capitalization, no

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punctuation. And people are like, are you mad? And I was like, no. I just

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was going quick, right? And so I use tools to

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help me communicate effectively and efficiently so that people

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understand that. And I will say

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because of this, I built the boundaries Bundle. It's a $9

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template bundle. You can find it on my website online,

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drag.com and it is the

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scripts. It's the scripts for this. I have social media posts for this. If you

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want to maintain boundaries, but how you answer dms, what your

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hours of operation are, all of those things, how to say no, how to say

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yes. And not just social media. I think there is a boundary

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setting requirement for business owners in

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both your public facing marketing and your private marketing. I like to call

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this internal marketing and external marketing. So external marketing is everything

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everyone else sees. Internal marketing is marketing to your current clients and

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customers. And this is often the biggest missing piece. I talked about this a

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couple months ago. Biggest missing piece in a lot of

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marketing is internal marketing. You've got to remarket to your current people.

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Part of that is setting clear boundaries without alienating them. And so I have the

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templates for that too. Okay, that was like an unexpected little ad in the

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middle of the episode. You're welcome. Okay, so let's talk about

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parasocial pressure, because this

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comes from people feeling like they know you, but then

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Also, we put the pressure on ourselves because we

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feel obligated because, well, we put ourselves out there. And

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so it is important for you to set those boundaries so that you don't lose

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yourself in this process, that you don't get burnt out on this process. Okay?

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All right. Next thing I gotta talk about hard

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work versus hustle. Hard work

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versus hustle, okay? I am a believer that there

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is space between the soft life,

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laptop, lifestyle and hustle. Every day, wake

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up at 4am, sleep for four hours lifestyle, okay?

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This space in the middle is where I explore because

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I believe that we do need to work hard. I'm not a fan of, like,

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being unavailable, completely unavailable. Okay. I'm not a fan of,

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like, you've heard of these, like, coaching programs where, you know, you

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sign up and then you join the program and, like, the person's face who's on

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the sales page is nowhere to be found. Like, I'm not a huge fan

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of that, okay? For me, I like to be involved,

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heavily involved. It's my face on the business. I'm gonna have my hands in everything.

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Okay? So for me personally,

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this has been an exploration of me. Like, how far do I go with the

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boundaries? And you may have noticed over the years, those of you who've been tracking

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with me for a couple years, you may have noticed where some years I am

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less available, some years I'm more available. I really feel like I found the

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sweet spot between Jemmy, my amazing assistant who

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helps me keep me on track. But it's still my face, my voice

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that you see in the inside of the program. I'm the one teaching the

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majority of the classes. I'm responding to the comments and questions in the

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community. I'm the one responding to my inbox on social media

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and by comments. I've tried outsourcing it in the past. Doesn't work for

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me. Okay. And so for me, I found that

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space between hustle and hard work.

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And yeah, it is hard work. It requires intense focus.

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Especially, again, I'm introverted. So, like, to go in and respond to

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comments and questions, I had to be in a mental space for it. But not

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always available. Okay? I am available

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consistently at a frequency that I set.

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And I'm also giving myself grace if there are moments in time.

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Again, recently I had to step away for a few days for

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a funeral. I'm not available. Okay? There's someone who

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messaged me. I'll get back to you in a few days. I have life lifing,

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and that is the challenge of being a personal brand in business. And we just

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have to acknowledge that. Okay, another, another point that I want to

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make in this boundaries episode of the podcast is that

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you have to know yourself. And I don't mean this in like a

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woo woo way, like be in touch with your inner goddess.

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Okay, do that if that's for you. But your

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preferences are a strategy. And I think

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oftentimes where we start feeling burnt out and like lines are

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being crossed is that we're trying to do all of the

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things and then we feel resentful with the feedback that

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we're getting. O so I'll give an example. If you hate video,

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you hate being on video, you don't want to do

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lights, camera, action, put yourself in front of the camera, talk

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to nobody in an empty room like I'm doing right now.

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If you don't like it, then you're going to feel like

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that's a boundary being crossed when you do it. So you have to understand

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your preferences. Okay? So for me, for example,

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I recently talked about this, my email newsletter. I felt like I was getting

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a lot of back and forth emails about something in particular and it was making

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me feel frustrated. And so I, after talking with Chat

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GPT, I was like, help. Why am I not writing this email?

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Realized that two boundaries being crossed.

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One, I'm not a writer. Like, like that.

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I like to write fun things, okay? Like when I write,

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I don't like it to be serious with serious writing to me,

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drags me down. I also, I have so many typos and

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spelling errors, y' all, that for years I thought I wasn't a writer. And you've

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heard me say it on this podcast. I almost said it again. I'm not a

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writer. I am a writer. I just have to also be an

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editor. And like editing something that I don't like writing in the first

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place drags me down. I realized this recently when I wrote my first romance

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novel. I actually like writing. I like

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editing when it's something that is fun. Writing

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and editing when it's for work drags me down. So instead I recorded

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a video. Boom, done. And then I took the transcript of that, I put IT

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in the ChatGPT and said, can you write an email to go with this? Boom,

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done. I removed the resistance. And that's why

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preferences are a strategy. I felt like a boundary is being crossed the back and

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forth, when in reality it was just not my preference, my preferred way to

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communicate. Okay, so find your preferences and that will make things

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smoother. I also want to say with boundaries, that

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this is where values come into play. Like they're so

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important. Especially here, now, 2025, the year of Beyonce.

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We need to have our boundaries and our

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values very clear in our business. On my about page of my website, when I

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talk on the podcast, when I talk in my social media videos,

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I'm talking a lot about my boundaries and my values. One of my

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values is that I like to be diverse and inclusive. Okay,

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I have an instant diversity. Mark, if you didn't know I'm

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black, a black woman, this. There's an intersectionality there

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that I can't fight. People just look at me and they make assumptions, okay?

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So I lead with my values because that is something I'm very

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proud of. Whatever other people assume, there are lots of other

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intersectionality moments in the way that I show up in my

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diversity. And I'm a millennial,

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too, so millennials and down, I would say Gen Z,

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even more, are looking for businesses that

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aren't just esthetic, that aren't just the most popular

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one. They're looking for the ones that have the same values as them.

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And this is why we see values led marketing happening a lot. This

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video, for instance, is releasing during Pride Month. There are a lot

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of companies, I'm looking at you, Target, where they

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try to have some value marker that doesn't

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feel sincere, and then they get canceled for

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it or they get social backlash for it. Target's not canceled. We're

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all still shopping at Target. But they got called out

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publicly on social media for their misstep. It

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is because consumers are not only more

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values led, but they're more vocal about what

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their values are. Because if they believe the same things you do,

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there's an inherent trust in that. So, yes, I put my

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pronouns everywhere. I put them in my email signature

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because I want to signal out subtly. If you don't

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believe that I should have my pronouns in my bio

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and in my signature, you and I are not going to get along at all.

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So we're going to just start there and then away we go.

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All right, now let's get practical about this boundaries

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conversation. There's a few things that I want you to think about right here,

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now, today, as you're listening to this. I want you to make a decision about

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this. I don't want you to get caught up in whatever social media

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platforms or marketing tools automatically want you to do.

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Okay, first step, do you want your email on your

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phone? And do you want those notifications? Okay, I will say this,

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too. At this Part your boundaries can change over time. Try it out and see

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what works for you. At this season in my life, I turned my

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notifications back on because I was missing things

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I said. I mentioned. Recently I went to a funeral and I found

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that when I was coming back the week after, I was missing some

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things because I was grieving and stuck in my head and caught up in a

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lot of things. And so right now I need my notifications to like

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remind me of the things that I need to do. And even then, I

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still missed my dog's groomer's appointment because I missed the calendar

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notification even though the groomer texted me the day before.

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So I'm just at a season of my life where I need reminders

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constantly about what I'm supposed to be doing because mom

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brain plus grief equals. I don't know, my head's

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at the clouds. Okay, so you can change your boundaries at any time. Okay, let

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me go back to this one. Email. Do you want this on your phone and

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do you want notifications? Social media. Do you want this on your phone and do

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you want notifications? These are important questions to ask you because their

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assumption, the social construct, is that they're on your phone and you have

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the notifications on. But you, my friend, can make that decision. Okay,

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next thing, how frequently do you want those

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notifications and how do you want to respond to them? Okay, so for

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example, I know someone who has an email on their

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phone. They like to look at the emails on their phone and they'll only respond

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to those that are emergency based. Everything else, they respond on their

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desktop at set times. That is a very

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specific choice that person has made.

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You can decide how you want to do this for you. Okay.

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I know someone else who doesn't have any social media on

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their phone, like on their mobile device. They only have it on their

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computer and they respond to things on their computer. They actually came to me because

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they were like, I can't post a stories on my computer. And I was like,

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yeah, that's a tough one. It's going to be tough. And we found some

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workarounds for them. But the main thing is you get to

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decide. Okay, so your, your response time. Let's

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decide on that now. Let's set clear boundaries. I want you to

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think about how do you want your values

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to show up and give signals to people about what

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your boundaries are. For me, I have kids,

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I have other responsib. I'm

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starting a second business. So for me I have to be very clear.

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If you Email me. Jemmy's going to respond, most likely.

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Okay. My assistant is here. She helps me.

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Second, Boundary value. I use AI in my work.

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Very clear about that. Made a whole email lead magnet funnel about

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AI. Okay. And if you need help with this again, I have

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the boundaries bundle that will guide you through this. In fact, one of the.

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One of my favorite things in this bundle is I built a business

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GPT and I actually did a walkthrough on my YouTube channel. I'll link it in

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the show notes of how you can build your business value.

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So Business value custom built GPT using my

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framework to help you get values for your business. So, you know,

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you don't just come up with like, we're, you know, we're authentic, we have

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integrity. Like, let's go a little bit deeper. And so that business

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values GPT will help you with that. All right. I also

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want you to go to your website and your email and

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clearly think about. You can either put this on your website or just know

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what are your business hours of operation? Okay. I think it's

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unreasonable expectation for

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solo small business owners to be available 24 7. Okay. There

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are some exceptions. There are some exceptions, but I personally think it's

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unreasonable. And you get to set what those

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parameters are for you, what reasonable looks like for you. You get to

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decide. I will say this. There are some industries that is harder,

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uh, my husband works in real estate, for instance. And

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it's harder to set boundaries in that industry because it is a lot of

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evening and weekend work. But if, you know, if you go into it knowing it's

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a lot of evening and weekend work, you can still set boundaries around

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that and make that decision for you. Listen,

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boundaries do not have to be something that's scary. They do not have to feel

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like you're putting up walls. They do not have to feel like you're shutting people

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out. I want you to think about boundaries as an invitation. You're inviting people

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in. I want you to think of them as a value signal so that

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you find the right clients and customers that align with you. And I don't want

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you to think this is an excuse not to work hard or that you're lazy.

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You're not lazy. You're just trying to be a human in

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this very digital world and you're trying to survive.

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Okay? So do what you need to do to survive and know that

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you're still working hard, my friend. Thank you for listening to this episode of the

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Mindful Marketing Podcast. I'll be back soon with another episode. In the

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meantime, can you give us a five star rating on either Apple Podcasts

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or Spotify? It helps keep us in the top 100 marketing podcasts. And

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I love to see some melanin in the top. And that's all

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thanks to your support. I'll see you next week. Bye for now.
