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It's that time of year where we start thinking about how to refresh

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our social media channels. And in this podcast

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episode, I have Peg Fitzpatrick on the show to chat with us

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about how and when we should think about our CPR,

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revitalizing our social media channels. I'm excited to dive

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into episode number 330 of the Mindful Marketing podcast.

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But first, I have to give a special thank you to our sponsor,

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have to, like, edit too much. It just does it with their magical

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AI technology. Also, love magic AI clips.

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If you all need little clips from the podcast for social media, they do

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it all with the power of artificial intelligence. If you wanna try

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Riverside today, click the link in my show notes. I also have

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a super duper special coupon code. Make sure to use the coupon code so you

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can get percentage off your monthly subscription. And with that,

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I'm excited to welcome Peg Fitzpatrick on the show today.

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Peg, welcome. Great

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intro. Thank you. Thank you. So much for having me.

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I'm so excited to be on your show. Yes. I'm excited to chat with you

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because I am a longtime fan. I remember following you back in the

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day, when I started my, business in 2014.

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But tell me more about how you got started in the world

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of social media marketing. Oh, god. We're going

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back so far. It is so far. So I actually got

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started. It's kind of a funny story. It's a long story, so I'll make it

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really short. But, I was accompanying my husband on a

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dinner with his bosses that were over from Europe,

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and they were talking about marketing plans.

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And European marketing is different than American marketing. It's just

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they what they do is different. What they talk about is different. Language from

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German doesn't always translate exactly to American in a, like, a

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normal conversation way even though it's it's, like,

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sort of grammatically correct. Sometimes their translations are very off

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and bad when they so we were talking about

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marketing things, and I just started I did not work for the company, but I

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just started you know, it was like North End in Boston,

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drinking a lot of red wine. And I just started, like, throwing out all these

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marketing ideas. Wow. This is what I think would be amazing. And I

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just was like, there's this new thing called Facebook, which tells you how long ago

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the center was. There's a new thing called Facebook and businesses are making

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Facebook pages and connecting with their audiences and, you know,

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building. People are following them and it's a great way to connect with

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people. And then, like, 6 months later, they were like, hey. We wanna

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hire Peggy to come and do this product launch. And I was like, I had

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to like remember all my stuff. I was like, what did I pitch? Because I

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wasn't really even pitching. I was just talking. I think people who love

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marketing and this is really in the early days of social media, but I had

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done traditional marketing before. But I think if you're a marketer,

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like if someone says, hey, what do you think about, and then your

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brain just goes and then you start coming up with a 1000000 ideas

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and that's what I did. So, I started out with this

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huge product launch at a Vegas trade show

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and I needed to fill a huge room to bring

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people in to hear about this product at a trade show. So it was like

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traditional, but I used social media to get there. So I

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use social media, I got people's email addresses. I started

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talking about this new product and we not only filled the room, we

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exceeded it and they had to bring in more seating. We ended up with like

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500 people live to hear about this product launch. So

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it went like, amazing, and it was, like, a total it was a great

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rock star starting moment because, you know, I

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was just figuring things out. And that's kind of how it's always been for

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me because I was in social media so early. Like, everything

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I've wanted to do, I've had to figure it out. So then I started

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my blog and, you know, I'm always figuring out how to do things on

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my account. So I always say, like, accidentally built my own account base

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because I was always testing things out for clients or the company

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that I work for. So I've actually worked for the same company

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for this whole entire time. It was part time at the beginning, so I did,

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like, other things, like work with Canva.

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When Canva was a little teeny baby, I worked for them when

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they were a startup and I was their 1st head of social strategy.

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And my job there again was like, get this company who wanted

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to be bigger than a small Australian company. They wanted to

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be global. They wanted to, you know, create this great product to help

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people design, when they couldn't use Photoshop.

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Part of their mission was, you know, Photoshop is too hard and there's too many

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buttons and this tool is easier. Now there's a 1000000 buttons in

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Canva, but they still maintain keeping it easy to use, and they have

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tons of training stuff. So that was like one of my other first thing was

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I I worked for Canva as head of social strategy and helped launch

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them, you know, globally with Guy Kawasaki. And we I

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think we were successful because everyone knows who Canva

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is now. And they've done a million, obviously, 10 years more

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work since then. Their marketing is amazing. So not just

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because of me, but because they are amazing. I'm a 100%

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team Canva. I remember too when I first started my business,

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people did not like Canva. Like, when I told clients I designed

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social graphics in Canva, like, initial reaction was like,

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but now it's so commonplace. Like Right. In fact, it's preferred.

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Even designers I talk to, they're like, yeah. I do some stuff in Photoshop, but

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sometimes Canva is just faster. Right. Right. It it was

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really you know, Adobe was for professionals and Canva was you

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know, it was designers hated it, but now

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everybody's using it, and brands are using it for their in house

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things. I mean, it's it's used everywhere now, and I

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never have been a Photoshop user. I have it, and I can do

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a few things, but it's just complicated. It takes so long just to make a

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graphic. Yeah. Yeah. It really does. And it's just starting from such a

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blank canvas that makes it so much more challenging. Even if you have templates, you're

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like, woah. It's just not easy. I think if you have it and you're great

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at it, good for you. Yeah. Exactly. But it is not

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me, and it never was me. And I've tried. It's hard.

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Yeah. It is. We're not talking about Canvas. So the whole show, but

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I do love it. Yeah. I do. Canvas stand over here. One

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of the things that I wanted to really go deep with you on in this

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episode was about revitalizing and, like, doing

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CPR on our social channels because, social media is changing. Right?

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Landscape is changing. And it's time for a bit of a refresh, especially this time

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of year as we start thinking about 2025. So,

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what are some of the signs, like, that we can notice when

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we look at our social channels and go, oh, yep. It's time for some reviving.

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Right. So if you're not getting any engagement, if there's, like,

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tumbleweeds in the comments and you just you know, things feel a

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little bit stale, you know, it's time to to change things up. You

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can't I I actually, I saw a thing on your account where you're like you

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said it in one of your videos. If you're waiting until things

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are changing, you know, the train has left the station,

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and it's too late. It's not coming back, and that's true. I mean, I

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think Instagram in particular, you know, we all were if you've been

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on Instagram for a long time, you know that it just was all images and

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people got so tied to making that perfect

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Instagram where everything was coordinated and everything looked great,

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and, boy, is it hard to break that mentality. And, also, some people

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just got really good at that form, and then they're like, okay.

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Now everybody has to do, you know, videos. So then everybody was

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like, duh, duh, duh. Like, everybody was making the same

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three videos at the beginning. It was like, no. No. This is

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that marketing your brand individually. Like, that is not gonna help

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your brand. So if it's feeling stale and if you're just

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feeling like you've been doing the same thing for a really long time, you definitely

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have to switch it up. And I think, you know, video is is

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here to stay. So if you haven't been doing video, it's definitely

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time to figure out a way to work on reels. And, also, I'll give a

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little pitch for your class because b your b roll

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class is excellent. B roll b roll is a thing that

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for me, like, I don't even know why because I'm a I'm

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a photographer, and I love doing stuff. But b roll,

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like, on yourself, it's a little awkward, and it's a little hard to get it

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started. But once you have a lot of b roll, it's totally your

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friend and you can remix stuff or you can hire someone.

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For my book launch, I worked with a photographer and she did a

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bunch of photos, but I also had her do b roll video. So I have

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professional things too. But it's really just the same kind of things that you

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would film yourself working on computer, you know, doing things. And I

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think once you start doing b roll that, you know, build up a

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library for yourself of content of you so you

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can remix it. I think that's a really, you know, it's a

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good way to revive things. And also just if I mean, we're gonna go

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into more detail. I don't wanna, like, spill it all in the first answer, but,

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it is you know, if it if it feels like you've been making the same

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thing over and over again, then it's gonna feel like that to your audience too.

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So just realize that you gotta keep it fresh because there's a lot

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of competition out there for entertainment and

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for information and just, you know, being

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here. Yeah. I think this is just such a common thing I've

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been hearing from a lot of people is they do feel like they're a little

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bit on this, like, hamster wheel of content creation, and they're just kind of

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like spinning around doing the same things, checking the box, and going, yep. I did

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it. I posted the pointing reel like I was supposed to.

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And I do feel that. Pointing reel? I okay. So I have

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done a few. I I feel awkward doing it. I just feel it's

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same lip syncing for me. My mouth just wants to say my own thing. Like,

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I just don't like lip syncing. I don't like pointing. I don't really

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like dancing. So I was like, none of that is really my thing anyways.

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So I tend to lean towards, you know, doing other things

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anyways, which is yeah. I love that. And I

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I can almost hear the listeners thinking, like, okay. I noticed things are getting

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stale, but how do I, like, get that

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creativity back? How do I spark that creativity? What are some of the things you

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do when you think about revitalizing, refreshing, and breathing new

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life into their content strategy? Good question.

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Pinterest. I love Pinterest so much. You can get so many great

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ideas and inspiration there. So if you're totally sale and you and

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you're like, I need to like, you really knew you needed, like, the you need

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CPR, create a secret board and come up with some ideas

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and pin some things of things that you're inspired by. We never

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wanna copy other people and other brands because it's not gonna

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be authentically you, and it never works. It never ever

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feels comfortable, which is part of the reason I think that the videos that people

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make where they're the same ones, it gets boring because you're seeing the

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same people do things. So you never wanna do that, but you can get inspiration

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and do that. I am a big Swifty. Are you a Swifty by any

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chance? I like Taylor Swift, but I wouldn't say I'm a Swifty. Okay. I,

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I love her, and it's fine that you're not. But she is she is a

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person who has done reinventions on herself. Sometimes, you

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know, a lot of artists do that for, like, every album that they have, but

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she had a she had a, like, little falling out thing with the Kardashians, which

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goes into a whole other thing. But she, like, she literally took a year off,

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and she went to Europe and she just, like, hid in this house and she

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didn't even go out. She, and so when she came back, she was like, does

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anybody care? Like, she did a whole whole revival on herself

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and she, you know, she had a new album, she reinvented herself, and she just

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came out fresh and just really hit it strong. And I think

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that we can take inspiration from that because if we're, you know, revving up

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and we're gonna, like, say I mean, there's 22 things that need reviving. 1,

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if you're just doing a little refresh, sometimes your account is totally dead because a

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lot of times small business owners just get burnt out and they stopped. So

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if you're at that stage, then you wanna go in, start with a fresh

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photo, do new cover photos, and just revive

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your artwork, like, just come up with a new plan, get new

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templates. I like to go to creative market. If you don't wanna use

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Canva templates that everybody has, you can go to you can go to creative

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market and find really cool stuff that isn't in Canva,

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and then you could just customize that to your brand. Or you could

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hire someone to create some special ones for you. So just really

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look at it as a total revamp, give yourself a little bit of time, and

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just think about doing like a Taylor Swift splash. You know, like, when you're

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ready, just hop out there. Don't come back. The a little pet

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peeve of mine that I think makes it worse is when people say, I

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haven't been here for a while. I haven't you know, it's been a hot minute

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since I you know, don't do, like, a reannouncement and say you've been

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gone. Just reenter strong. Like, have

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a content plan, plan out a week or two of content

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so you know that you can be consistent, and just, you

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know, just do it. If you did a really big brand refresh,

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that's a great time to do just like a, hey, I redid my website everybody,

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like, you know, let people know, you know, every once in a

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while you do have to refresh stuff, whether it's your website, whether it's

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your, profile photos. I mean, especially with all the

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video now, you definitely have to have fresh profile photos because there there

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can't be a disconnect between your avatar and your live

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person, you know, your live video. And I still see that sometimes

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and it's surprising at this stage that people, you know, yes, we all

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have a great photo from 10 years ago that we like, but, you know,

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it doesn't look like you now. We all age in 5 or 10 years.

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It's reality. Right? Yeah. It's life.

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It the the realities of life. And I I think one of the things that

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is a huge compliment is when someone goes to your social and then they,

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like, get on a Zoom call or whatever, and they're like, oh, you're exactly like

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you are in social media. Right? I think that's that's a huge I say that

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all the time. That is your goal. Right? And if you're going to an online

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event and you're meeting people when they're like, you I love your blog. You look

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just like you do. And you're you sound exactly like you write. And they feel

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connected because we build that parasocial relationship

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with people that we meet that we see online. We feel like we know

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them. And if they meet you in person and you

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are not anything at all like you sound on your podcast or and, you know,

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people will be like, I don't that's weird. You know? Yeah. It

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just it it loses the trust, any trust that you had previously

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built. Yeah. Exactly. Exactly. Well, one of the things

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too that I've noticed, because I'm in my whole I'm in my Taylor

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Swift new era moment, where I'm like, I'm

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heading into the next season of what it means and for me and my

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business. And one of the things that keeps coming up for me is, like, this

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balance between the old Andrea and, like, the new

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Andrea, and also, like,

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staying consistent. Because in an ideal world, I would pull a Taylor

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Swift and, like, shut it all down and go hide away for a year and

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come back out. But the reality of life is yeah. The reality of life is

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I'm still running my business and pivoting at the same time. So how do we

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balance, you know, the creativity of, like, the refresh and the reviving

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with, like, our current content strategy?

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So, I mean, I think, you know, you if you're if you're doing, like, a

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little slow move over and you're switching your content strategy, which I

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think we all do from time to time. I mean, I did the same thing,

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like, switching over from my book launch. I'm like, okay. I mean, I always talk

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about social media, but I'm like, I'm only focusing on small business owners. So

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I think part of it is offline where you just really

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hone down on what your focus is and what your brand is going to be

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and if you're changing something. I think you changed name of your

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program or your name. Yeah. So, I mean, that's a pretty big change and so

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you're just, like, you know, get super strong with it

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behind the scenes, know what all your new messaging is, and then just

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bam, like, be, like, this is it. This is the new thing. Like, really just

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do a launch for it and just make sure that people kind of get used

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to the new name. You can even say, you know, more than once

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because people don't remember things if they just hear it once, but, like, my

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this this program is now this, you know, and this is why I revamped

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it and talk about your process because you're a person who talks about what

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you're doing. Like, talk about your process. Like, this was a thing, but

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now I'm segueing. You know, I'm I'm eating my own dog food. As

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they say in Silicon Valley, when you when you follow your own idea, like

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because sometimes as marketers, we can be our own worst enemies and not follow our

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own advice. Right? Sometimes we do that, but you're

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gonna follow your own advice and just say, like, I'm moving this way.

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This is the new and you could just do a little transition time where you're,

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like, a little of the old, a little of the new, and then just stick

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with the new and and go strong with it. And I think, you know,

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if you're working with a new, I don't know if you're changing like the brand

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voice of it at all, just make sure it's all super tight behind the scenes

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so your plan is strong. Because if you're not sure then what you're creating

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isn't gonna be exactly on point. So we do get used to,

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like, a certain thing. So, yeah, just if you're if you're bumping it

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up, just, you know, even just say you're taking it up a notch. Like, you

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don't even have to be like, this is a change. Like, it's time for the

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zhuzh. I'm here. You know? Yeah. And big fish do

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this all the time. Like, I can't like, there's so many kind of, like, iterations

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of brands, even like logos, websites. Like, it it's it's just part

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of of business. But one thing I'm curious about too is, like, how much

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impact our audience and our community has on this, like,

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resuscitation process? Do, like, do we take input and feedback? What are

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your thoughts? I always do take input and feedback because,

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you know, you want people to like it. You don't want them to be like,

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oh, this is so different. But, you know, when I redid my

301
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website, redid my logos and stuff, I did not ask for feedback on that

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because I knew what I wanted. Like, I know what I really want my

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brand to look like. A lot of times authors do that with

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covers. You know, they'll post multiple covers and say, like, this

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is my cover, you know, these are the 3 choices, you

306
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know, which one do you guys like the best? Because you want people to like

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it and getting the audience feedback on it is really important.

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When Guy and I wrote the art of social media, he loves feedback on

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his book. Like, he'll send it to people, have them read it, you know,

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get feedback on it, correct things. I don't like to send my

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whole thing out to a whole bunch of people, but he likes that. Like, that's

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his feedback process. So depending on how much feedback

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you're comfortable with, like, what parts do you want feedback on, but once

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you're launching, you do have to make sure that people like it. An

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example, a few years ago, Starbucks redid their logo and

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people hated it. Like, that's a thing, like, people roast

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the brands when they do or if they try to change and people don't like

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it, they ended up switching back within a week because people were like,

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no way we hate it. Dunkin' Donuts did

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switch from Dunkin' Donuts to just Dunkin'. Dunkin'?

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Yeah. They wanted to get donuts out of there and they still use their

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brand colors and theirs was not like a total fail. I

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don't feel like it was a fail for them. It was kind of a weird

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segue and I think they kind of ignored if people liked

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I think they wanted to deemphasize the fact that they're just unhealthy

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donuts, but we already all know that. Yeah. We're not going

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to Dunkin' for, like, healthy stuff. Do you have healthy donuts?

328
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Yeah. But I see this happening right now with ConvertKit going to

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Kit because I'm a huge ConvertKit fan. That's where I run my email list.

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Mhmm. And this is the second time they've tried to rebrand. The first time I

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don't even remember what the name was. People did not like it. And then this

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time, people aren't loving it. I like it. I think the

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brand is tight, like, visually. The name kit to me

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kit is a little generic, but I get what they're going for. And so I'm

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here for it. But, like, the feedback online isn't great, and they're just full steam

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ahead going with it. So Well, it's their 2nd time. They put a lot of

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money into it. So they're like, we need this to work this time. If you

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don't like it too bad, we don't wanna be called ConvertKit.

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ConvertKit was a awkward name. It's an awkward name, but we're all used

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00:20:40,775 --> 00:20:44,350
to it. Yes. That's it. I think that's why there's a lot of pushback.

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People. Yeah. Yeah. And I think people are giving pushback because it's

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what we're used to. Mhmm. But I think there are times when, you

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know, you just gotta go forward with it and trust your gut. I'm curious

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if there are any times where, you know, we should

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not revitalize something, or if we should just let it go.

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So last year, for instance, I said goodbye to x formerly

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known as Twitter because it just felt like it was time for me. But

348
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what like, how do we know when it's time to just let a platform go?

349
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I think sometimes you do have to Marie Kondo stuff and just say,

350
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this did not work for me. I think if we were on too many platforms

351
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and it was too much, that's certainly a

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reason to do it. Sometimes you try something out, doesn't

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work for you. I mean, I was on Twitter. I I still call it Twitter.

354
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I hate the name x. I think it's terrible.

355
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So anyway, yeah, it's it's a it's a big dumpster mess over

356
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there. It used to be great. I mean, I think most I haven't,

357
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like, a 100% left it, but it's not a reliable

358
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great thing for me anymore. And I think if something

359
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isn't working for you, then it's good to leave it. You know, I

360
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think Facebook during the last election runs

361
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when there was so much political stuff, we all knew it

362
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was bad. We know Facebook just turned into a really big

363
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political hot mess, and it started a lot of political

364
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arguments. And there's a lot of, you know, negativity from both sides. And

365
00:22:15,230 --> 00:22:18,430
that to me, like, we have to be online no matter what. If this is

366
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your job and you're doing social media, you have to be online. And sometimes

367
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it's even mental health, like, what is this not working for me?

368
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You know, is Instagram making me feel bad because, you know,

369
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the diet culture is just always there and it's making me feel bad,

370
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and they have a really great life, and how come their house is bigger?

371
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And, like, sometimes those things just get to you too much.

372
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Even, sometimes seeing yourself too much if you're

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recording yourself and taking photos of yourself, like, I think

374
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before the pandemic, I did that a lot more, and then I was like, you

375
00:22:51,135 --> 00:22:54,975
know what? I'm missing pieces of things because I'm recording it, and I really just

376
00:22:54,975 --> 00:22:58,575
want to be, like, in this moment. So I took that back, and I still

377
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do photos. I do photos sometimes now, but not all the time. Or

378
00:23:02,340 --> 00:23:05,880
before I think I was doing it, like, literally all the time. Like, document

379
00:23:05,940 --> 00:23:09,460
everything. Well well, do you know where that one came from? Gary

380
00:23:09,460 --> 00:23:12,980
with Gary be. Don't create document. It's like, yes,

381
00:23:12,980 --> 00:23:16,585
but not every minute. You know? Like, we also need to

382
00:23:16,585 --> 00:23:19,945
have mental sanity. So Pinterest, as I already

383
00:23:19,945 --> 00:23:23,085
mentioned, is a really it's it's a much more positive

384
00:23:23,385 --> 00:23:27,005
environment. It's like a brain cleanse. You just go there. It's creative.

385
00:23:27,380 --> 00:23:30,920
There's never negativity. There's really not even that much commenting

386
00:23:31,540 --> 00:23:35,300
there. So I think sometimes if something isn't working

387
00:23:35,300 --> 00:23:39,060
for you, it is fine to let it go. You don't always have to keep

388
00:23:39,060 --> 00:23:42,865
everything like Twitter for you and lots of people just wasn't working any

389
00:23:42,945 --> 00:23:46,705
anymore. So I think sometimes it is okay just to let things go

390
00:23:46,705 --> 00:23:50,065
if it wasn't or if it just wasn't a platform that's right for you.

391
00:23:50,065 --> 00:23:53,820
Like, TikTok, I do post videos over there, but I

392
00:23:53,820 --> 00:23:57,580
I would not say I'm a TikToker. Like, you know, it's a whole different

393
00:23:57,580 --> 00:24:01,039
vibe. It's a different community. It's just not my a 100%

394
00:24:01,179 --> 00:24:04,880
jam. You know? Yeah. Yeah. Do you like TikTok?

395
00:24:05,100 --> 00:24:08,640
So I do like TikTok. I watch more than I post.

396
00:24:09,034 --> 00:24:11,775
And then when I do post, it does tend to be business related.

397
00:24:13,275 --> 00:24:17,115
And I just love the algorithm over there. Like, I just find, like, for

398
00:24:17,115 --> 00:24:20,875
my personal taste, I get like a nice eclectic mix of like content and I'm

399
00:24:20,875 --> 00:24:24,670
like, this is fun. But from We both like books, and that's the best

400
00:24:24,670 --> 00:24:28,350
play. I love BookTok. I do love BookTok. But I also like ins I like,

401
00:24:28,830 --> 00:24:32,510
you know, I like bookstagrammers too. So Yeah. But Yeah.

402
00:24:32,750 --> 00:24:36,429
Books are great on TikTok. I do love I do love that culture over

403
00:24:36,429 --> 00:24:40,215
there. But it is like I said, it is okay. Sometimes we're all not gonna

404
00:24:40,215 --> 00:24:43,895
fit on every platform. You know? Like Yes. If you're really we

405
00:24:43,895 --> 00:24:47,434
don't have that much time to be the best at

406
00:24:47,975 --> 00:24:51,769
5 different platforms because all the vibes are a little different. All the, you know,

407
00:24:51,769 --> 00:24:54,970
the lengths are the captions are a little different. You know, there's little tweaks to

408
00:24:54,970 --> 00:24:58,809
all of them. These have their own personality like we do. And

409
00:24:58,889 --> 00:25:01,850
yeah. And this is one of the things I've noticed that has changed over the

410
00:25:01,850 --> 00:25:05,230
years. Because, like, 10 years ago, you could post the same content

411
00:25:05,450 --> 00:25:08,835
to all the platforms. I remember doing my little Hootsuite

412
00:25:08,975 --> 00:25:12,815
scheduling tool, Square Graphic with my caption, and, like, I'd

413
00:25:12,815 --> 00:25:16,575
maybe tweak Instagram to say link in bio, but it was the same it

414
00:25:16,575 --> 00:25:20,350
was the same thing. And things have changed. And one of the things you mentioned

415
00:25:20,350 --> 00:25:23,870
too is Gary v's, like, document everything, which, you know, he has, like, a

416
00:25:23,870 --> 00:25:27,390
full team doing this behind him. Like, this is not a one

417
00:25:27,390 --> 00:25:30,750
person thing. No. So when it comes to, like,

418
00:25:30,750 --> 00:25:34,535
managing our mindset and our energy around approaching social

419
00:25:34,535 --> 00:25:37,975
media, how do we how do we do that? How do we stay positive? How

420
00:25:37,975 --> 00:25:41,195
do we stay inspired throughout this whole, like, CPR revitalizing

421
00:25:41,495 --> 00:25:45,335
process? I think, you know, to to be able to maintain

422
00:25:45,335 --> 00:25:49,179
consistency, I think you need to, like, block out some time so

423
00:25:49,179 --> 00:25:53,020
you can batch process things and create things in a group. I think you can

424
00:25:53,020 --> 00:25:56,780
still schedule some stuff, but it is hard to

425
00:25:56,780 --> 00:26:00,539
be consistent if you're getting burnt out. Like, you know, that's one of the things

426
00:26:00,539 --> 00:26:04,345
that can happen. So I think, you know, the mindset and

427
00:26:04,345 --> 00:26:07,865
the energy, if you're really in your vibe, it's easy to

428
00:26:07,865 --> 00:26:11,625
create content. And if you're getting burnt out, it gets harder and

429
00:26:11,625 --> 00:26:14,605
harder as you go. So I like to batch process

430
00:26:15,230 --> 00:26:18,990
things, so it makes it easier. It gives me more time for

431
00:26:18,990 --> 00:26:22,670
the communication and the engagement pieces. Like, so if you

432
00:26:22,670 --> 00:26:25,950
post something, then it gives you time to go there. It gives you time to,

433
00:26:25,950 --> 00:26:29,705
like, customize. The energy piece of it for

434
00:26:29,705 --> 00:26:32,845
me, sometimes, like, going back to the last one,

435
00:26:33,385 --> 00:26:37,065
if the vibes are negative, I just it just will end up weighing

436
00:26:37,065 --> 00:26:40,825
too much on me. The pandemic was, like, that was hard for social

437
00:26:40,825 --> 00:26:44,050
media people. It was hard to, like, maintain

438
00:26:44,510 --> 00:26:48,270
content. It was hard to create content. Everybody was home.

439
00:26:48,270 --> 00:26:52,110
Everything just, like, went crazy. So I think the energy piece of it

440
00:26:52,110 --> 00:26:55,710
is really important. Like, how can you maintain that for yourself? I think we have

441
00:26:55,710 --> 00:26:59,264
to do our own thing for that and not just I think the cookie cutter

442
00:26:59,264 --> 00:27:02,784
days are done of, like, everybody has to do x x x. I

443
00:27:02,784 --> 00:27:06,465
think we can't compare ourselves to other people. We need to know

444
00:27:06,465 --> 00:27:09,904
what our brand is and just create content that

445
00:27:09,904 --> 00:27:13,429
works that we can mentally handle, like, that's not an

446
00:27:13,429 --> 00:27:17,190
overload, that's not too much, that's, you know, not

447
00:27:17,190 --> 00:27:20,950
too much exposure. And just I feel like it

448
00:27:20,950 --> 00:27:24,764
kinda went crazy. You know what I mean? Like, just with the whole having

449
00:27:24,764 --> 00:27:28,605
to be everywhere and do everything and document everything. And don't you

450
00:27:28,605 --> 00:27:32,365
feel like we kind of exploded kind of the core what

451
00:27:32,445 --> 00:27:35,965
why we were doing it? Yeah. And I think the pendulum is, like, swinging back

452
00:27:35,965 --> 00:27:39,679
the other way where we went we went so far into, like, have the

453
00:27:39,679 --> 00:27:43,440
aesthetic, record your whole life, and put it all on the Internet and be

454
00:27:43,440 --> 00:27:46,960
vulnerable and transparent. And and now it's kinda swinging back to where,

455
00:27:46,960 --> 00:27:50,799
like, we can have some stuff on the Internet, and that's fine. But

456
00:27:50,799 --> 00:27:54,585
we also can live our lives and enjoy, like, real life things. Like you

457
00:27:54,585 --> 00:27:58,265
said earlier, you know, taking photos and videos of everything, I used to be that

458
00:27:58,265 --> 00:28:01,965
person too. And I just find if I just leave my phone

459
00:28:02,105 --> 00:28:05,544
somewhere and, like, go, like, enjoy times with my kids or, like, go on

460
00:28:05,544 --> 00:28:09,320
vacation, I feel better about it. And so now I'm at

461
00:28:09,320 --> 00:28:12,620
the point where if I'm not in my office, I'm probably not recording

462
00:28:12,920 --> 00:28:16,520
stuff. Like Right. At least not for the Internet, and I'm okay with that even

463
00:28:16,520 --> 00:28:19,900
though this is my literal job. So much better for you mentally. Right?

464
00:28:20,040 --> 00:28:23,855
Yeah. Like, I don't have to think, oh, I need to you know, like recording

465
00:28:23,914 --> 00:28:27,595
b b roll, for example, just have a have a stash of it. You don't

466
00:28:27,595 --> 00:28:30,635
have to every day be like, oh, I need to be camera ready, and I

467
00:28:30,635 --> 00:28:34,075
need to, you know, make sure that this is this. And I think

468
00:28:34,075 --> 00:28:37,909
that mentally is really hard long term. Like,

469
00:28:37,909 --> 00:28:41,270
you just can't keep it up. And the people who used to do you know,

470
00:28:41,270 --> 00:28:44,870
the YouTubers that were just like videos, videos, videos,

471
00:28:44,870 --> 00:28:48,390
those people have burnt out. There's a lot of them that aren't even around anymore

472
00:28:48,390 --> 00:28:51,934
because you just can't do it long term. You can't make

473
00:28:51,934 --> 00:28:55,695
yourself just keep grinding, keep hustling, keep you know, 1,000,000

474
00:28:55,695 --> 00:28:59,395
of dollars are not gonna magically show up on your door. It doesn't happen

475
00:28:59,534 --> 00:29:03,235
even if you go viral. You know, the whole go viral and

476
00:29:03,294 --> 00:29:06,980
your all your problems will be solved. They won't because

477
00:29:07,280 --> 00:29:10,960
even if you gain a bunch of followers, they might not even be interested in

478
00:29:10,960 --> 00:29:14,560
what you are talking about. They may just like that one video that

479
00:29:14,560 --> 00:29:17,715
happened to be really good. So I think,

480
00:29:18,335 --> 00:29:22,014
yeah, maintaining your mental health and energy is is

481
00:29:22,014 --> 00:29:25,534
super important. What do you think is the most important for you, like, in

482
00:29:25,534 --> 00:29:29,054
maintaining your energy throughout? Because you have you have kids

483
00:29:29,054 --> 00:29:32,490
and that there's a lot that goes in that, you know, taking care of small

484
00:29:32,490 --> 00:29:36,330
people in your house and I'm not sure. Pardon me. So

485
00:29:36,330 --> 00:29:40,170
mentally exotic exhausting. I'm still figuring out. Like, my oldest is

486
00:29:40,170 --> 00:29:42,809
only 2, so I feel like I've been doing this mom thing for a very

487
00:29:42,809 --> 00:29:46,595
short amount of time. Yeah. And, so for me, it's figuring

488
00:29:46,595 --> 00:29:49,875
out mom how to be a mom. How to be mom, how to still run

489
00:29:49,875 --> 00:29:52,514
a business, how to do all the social media thing. And I think a lot

490
00:29:52,514 --> 00:29:56,034
of it is making sure that I take time for myself

491
00:29:56,034 --> 00:29:59,495
too because creating content is very mentally

492
00:29:59,794 --> 00:30:03,510
exhausting. And the days where I skip are the days where

493
00:30:03,510 --> 00:30:07,190
I don't actually, like, fill my own cup. So we talked about reading, for instance.

494
00:30:07,190 --> 00:30:10,550
I'm a huge reader. I love reading. And I find that if I don't give

495
00:30:10,550 --> 00:30:14,310
myself that, like, time for my brain to just relax and, like,

496
00:30:14,310 --> 00:30:18,035
enjoy life for a sec, then everything feels so

497
00:30:18,035 --> 00:30:21,555
heavy, you know. And and be working on the Internet, you know this, it just

498
00:30:21,635 --> 00:30:25,155
we see a lot of terrible stuff. I know. The comment sections are

499
00:30:25,155 --> 00:30:28,995
mean. We see like the worst of the Internet. So I need like my

500
00:30:28,995 --> 00:30:32,510
escape. Yeah. My escape. And if I can escape for a little bit,

501
00:30:32,510 --> 00:30:36,350
then usually that's enough for me to, like, maintain my energy while I'm

502
00:30:36,350 --> 00:30:39,570
working and maintain my energy while I'm, like, on mom mode.

503
00:30:39,790 --> 00:30:43,470
Right. And and also just creating stuff so you have a little bit of

504
00:30:43,470 --> 00:30:47,125
backlog of stuff just in case you do need a day off or take a

505
00:30:47,125 --> 00:30:49,845
day off. And, also, if you do have to take a day off, don't beat

506
00:30:49,845 --> 00:30:53,605
yourself up about it. I mean, we like to be consistent, but

507
00:30:53,605 --> 00:30:57,365
if you need a mental health day or you need to just be offline, like,

508
00:30:57,365 --> 00:31:00,590
I used to work a lot at night. I'd work all day, then I work

509
00:31:00,590 --> 00:31:04,049
more at night, and then I would work on the on the weekends, you know.

510
00:31:04,190 --> 00:31:07,870
I I had a blog post that would go out every Monday for probably a

511
00:31:07,870 --> 00:31:11,549
good 12 years, you know, and I was working on those always on the

512
00:31:11,549 --> 00:31:15,355
weekend and then doing all the social and, you know, it's it's hard.

513
00:31:15,355 --> 00:31:18,715
They could it's important to be consistent, but also at some point, you can just

514
00:31:18,715 --> 00:31:22,075
say, you know, now I have such a good backlog. I can just kind of,

515
00:31:22,075 --> 00:31:25,855
like, redo things and reuse them and repurposing

516
00:31:26,710 --> 00:31:30,390
things in a smart way, like creating a bigger video and then making little

517
00:31:30,390 --> 00:31:33,990
things from that gives you content to trickle out so you don't need

518
00:31:33,990 --> 00:31:37,670
to just re you don't have to recreate the wheel anymore, I

519
00:31:37,670 --> 00:31:41,125
feel like. Yeah. And I think that's it. It's like finding

520
00:31:41,125 --> 00:31:44,565
ways to keep your message the same, keep your

521
00:31:44,565 --> 00:31:48,325
main points the same, and then just tweak it a little bit. And then

522
00:31:48,325 --> 00:31:51,445
content creation does become easier the more that you do it. You know, like, I've

523
00:31:51,445 --> 00:31:55,280
been creating content for 20 years at this point. So it's like, for me, it's

524
00:31:55,280 --> 00:31:59,040
a lot easier than 20 years ago. Yeah. And so I feel

525
00:31:59,040 --> 00:32:02,720
like there's this psych ease that comes with it over time. There is. But

526
00:32:02,720 --> 00:32:06,000
also you gotta keep it fresh. So there's that aspect of it too, you know,

527
00:32:06,000 --> 00:32:09,135
and things change a little bit and tweak a little bit. And I've been doing

528
00:32:09,295 --> 00:32:12,895
I mean, I've been it feels like I've been creating content forever writing, doing

529
00:32:12,895 --> 00:32:16,575
whatever. And and you do have to really make sure that you do mentally, like

530
00:32:16,575 --> 00:32:20,255
you said, refresh and give yourself time off so you

531
00:32:20,255 --> 00:32:23,399
can come up with new ideas and be fresh with things.

532
00:32:23,620 --> 00:32:27,380
Yeah. Exactly. A bigger piece of now. I try I

533
00:32:27,380 --> 00:32:30,980
do, you know, work in a lot of self care stuff just so I

534
00:32:30,980 --> 00:32:34,519
can, you know, keep going. Yeah. Yeah.

535
00:32:34,659 --> 00:32:38,245
Self care is important. Yeah. It really is. It really is.

536
00:32:38,485 --> 00:32:42,165
Okay. Last question is about, like, metrics. How do we

537
00:32:42,165 --> 00:32:45,685
know that once we've done our CPR on our accounts, how do we know that

538
00:32:45,685 --> 00:32:49,460
it's all working? So the biggest, indicator

539
00:32:49,460 --> 00:32:53,300
these days is really engagement. So follower count, you know, we

540
00:32:53,300 --> 00:32:57,060
always focus on how many followers we have. It doesn't matter as much

541
00:32:57,060 --> 00:33:00,900
as how many people are engaged for their content. So it's really a

542
00:33:00,900 --> 00:33:04,425
matter of, like, trying to get in there and, you know, ask questions,

543
00:33:04,645 --> 00:33:08,485
give things, you know, hot takes, not like a negative hot take, but

544
00:33:08,485 --> 00:33:12,165
something that's, like, your opinion on a thing with your

545
00:33:12,165 --> 00:33:15,925
spin on it, with your brand overlay. You know, those kind of things

546
00:33:15,925 --> 00:33:19,640
are important. I think, you know, the engagement metric is the

547
00:33:19,640 --> 00:33:23,400
biggest piece, especially if Instagram is your big thing. You know,

548
00:33:23,400 --> 00:33:25,800
they come out every once in a while, and they tell us these are the

549
00:33:25,800 --> 00:33:29,320
things that are working, and the sharing of posts

550
00:33:29,320 --> 00:33:32,700
is really the highest indicator. It probably always was.

551
00:33:32,985 --> 00:33:36,825
Likes, comments, and shares. So they really look at

552
00:33:36,825 --> 00:33:40,665
how many people are saving and sharing things. So think about creating

553
00:33:40,665 --> 00:33:44,505
content that, really resonates

554
00:33:44,505 --> 00:33:48,350
with people enough to share it, not just for them to, you know,

555
00:33:48,350 --> 00:33:51,630
hit the like button and say, yeah. I like that. So you're really working at

556
00:33:51,630 --> 00:33:55,470
creating something that people would feel like they do wanna share to

557
00:33:55,470 --> 00:33:59,010
someone else. So you wanna make sure it's really educational

558
00:33:59,310 --> 00:34:03,024
or valuable or funny. Maybe, you know, marketing, maybe we're not

559
00:34:03,024 --> 00:34:06,485
as always funny as as other things, but we definitely want to be helpful

560
00:34:06,865 --> 00:34:10,565
and entertaining. So share something that you create that's really valuable,

561
00:34:10,944 --> 00:34:14,770
so people do want to share it and look at those engagement

562
00:34:15,070 --> 00:34:18,909
metrics more than the follower count, and to just check

563
00:34:18,909 --> 00:34:22,750
your analytics, you know, and just see, like, are you doing stuff? Is it really

564
00:34:22,750 --> 00:34:26,590
not working? You know, you can see when something picks up, like and then

565
00:34:26,590 --> 00:34:29,864
really grab that piece and say, why is this working

566
00:34:30,324 --> 00:34:33,844
and make more of that. I mean, I think the thing is figure we

567
00:34:33,844 --> 00:34:37,284
all get a piece that goes really far, then you really gotta break that down.

568
00:34:37,284 --> 00:34:40,964
And if you have some you know, if you're not really getting anything that's

569
00:34:40,964 --> 00:34:44,760
doing really well, kind of look around in the community and look

570
00:34:44,760 --> 00:34:48,440
at what kind of posts are other people making. Like, are they making

571
00:34:48,440 --> 00:34:51,580
carousels? Are they making, you know, just videos?

572
00:34:52,440 --> 00:34:56,200
Carousels are doing great. You just have to do a longer carousel. They

573
00:34:56,200 --> 00:34:59,714
they can't be super short. You know, they're trying to convince us that adding

574
00:34:59,714 --> 00:35:03,555
music on every carousel is a good idea. I really don't think that's a good

575
00:35:03,555 --> 00:35:06,535
idea, so I'm not gonna try it even though they want us to,

576
00:35:07,155 --> 00:35:10,770
because I think that's too much of a disconnect for me. You know, they

577
00:35:10,850 --> 00:35:13,730
they try to come up with stuff and they're like, hey, you should do this,

578
00:35:13,730 --> 00:35:17,570
but do we really need a different song with every image? This was

579
00:35:17,570 --> 00:35:20,770
like the music on the profile for me. I'm like, hello, are we Myspace now?

580
00:35:20,770 --> 00:35:24,230
Like, what is happening? We don't need music on our profiles.

581
00:35:24,370 --> 00:35:28,184
No. Just give us better ways to track our comments and

582
00:35:28,184 --> 00:35:31,944
respond to people. Even, you know, even when you're really careful and you go

583
00:35:31,944 --> 00:35:35,565
try to hit every comment, because I'm posting, like, a bunch of different places.

584
00:35:35,785 --> 00:35:39,250
I check all the time. I went on LinkedIn and I found, like, 3 different

585
00:35:39,250 --> 00:35:43,090
posts that had comments that didn't even show in my notifications. And I was

586
00:35:43,090 --> 00:35:46,690
like, wow. I hate you now. Thanks. Yeah. Like, there's people that I

587
00:35:46,690 --> 00:35:50,390
didn't respond to because I did literally did not see the comment.

588
00:35:50,785 --> 00:35:54,465
Yeah. Yeah. We're also making it harder even on Instagram. Like, you don't

589
00:35:54,465 --> 00:35:57,745
see all the comments. You really have to click on a couple things to see

590
00:35:57,745 --> 00:36:01,185
your own comments on your own posts. Yeah. They're making it

591
00:36:01,185 --> 00:36:04,625
harder. Bring back, like, regular notifications and set

592
00:36:04,865 --> 00:36:08,369
LinkedIn's the worst for this. All the notifications, like, aren't comment

593
00:36:08,369 --> 00:36:12,050
related. It's like this other person posted. I'm like, I don't need that

594
00:36:12,050 --> 00:36:15,450
one. Like Tell me this one would come into that one. I post from yesterday.

595
00:36:15,730 --> 00:36:19,490
The comments. Yeah. Yeah. Alright. Peg, you have a new book coming

596
00:36:19,490 --> 00:36:22,154
out. Tell us about the new book. When is it coming out? What is it

597
00:36:22,154 --> 00:36:25,855
all about? Thank you. So it's coming out November

598
00:36:25,914 --> 00:36:29,674
19th, so it's pretty close. It's in preorder now and it

599
00:36:29,674 --> 00:36:33,515
is for small business owners who struggle with their social media or

600
00:36:33,515 --> 00:36:37,350
if you just need to revamp everything. It's really

601
00:36:37,410 --> 00:36:40,530
beginning to end, like how to figure out what your brand is, how to figure

602
00:36:40,530 --> 00:36:44,310
out who your clients, your target audience is, how to build your

603
00:36:44,609 --> 00:36:48,050
goals out, and then how to reach those goals, how to create content, where you

604
00:36:48,050 --> 00:36:51,845
should be depending on who your audience is, and just really from

605
00:36:51,845 --> 00:36:55,605
the beginning to the end for small business owners to create their

606
00:36:55,605 --> 00:36:59,045
own content and create a brand that will bring sales for

607
00:36:59,045 --> 00:37:02,805
them. Yes. Awesome. So you can check that book out. I'll put the link

608
00:37:02,805 --> 00:37:06,560
in the show notes onlandre.com/ 330 along with

609
00:37:06,560 --> 00:37:10,240
all the links to connect with Peg on social media. Thank you so

610
00:37:10,240 --> 00:37:13,680
much for being on the podcast today. Thank you for having me. This was

611
00:37:13,680 --> 00:37:17,520
so fun. I love your show. Truly fangirl moment for me. Thank you.

612
00:37:17,520 --> 00:37:20,895
Thank you. And thank you, dear listener, for tuning in to another episode of the

613
00:37:20,895 --> 00:37:22,755
Mindful Marketing podcast. Stay tuned because next week, I am interviewing Christina Barthold, who is

614
00:37:22,755 --> 00:37:26,335
actually the connection for this podcast. Yeah. I'm excited to talk to her

615
00:37:26,474 --> 00:37:26,974
about

616
00:37:31,660 --> 00:37:34,940
events and all the things that she does over there. Also, if you are in

617
00:37:34,940 --> 00:37:38,780
my community, we have a content collab coming up where we can brainstorm

618
00:37:38,780 --> 00:37:42,540
all the content ideas. So if this episode was really a spark for

619
00:37:42,540 --> 00:37:46,380
you, come on in into our collaboration session, and we can brainstorm even further

620
00:37:46,380 --> 00:37:49,955
on content ideas for your business. But that's been our episode

621
00:37:49,955 --> 00:37:52,855
today. I will see you next Tuesday. Bye.
